Auditor Manager

Job ID:44061
Location:LRQA - Lyon - WELLIO Part Dieu 
Position Category:Management
Position Type:Employee Fixed Term

Auditors Manager – France

This role is based in France and offers a flexible working arrangement combining remote working, customer visits, and occasional travel within France and internationally. As a highly autonomous leadership position, you will be responsible for managing a team of auditors and technical experts while ensuring the effective delivery of LRQA's certification and assurance services across multiple sectors and standards.

Role Purpose

The Auditor Manager is responsible for leading, developing, and managing a team of employed and subcontracted auditors across France. The role ensures the consistent delivery of high-quality audit and certification services in accordance with accreditation requirements, LRQA management systems, regulatory obligations, and customer expectations. You will play a key role in auditor competence management, operational performance, client retention, quality assurance, business growth, and the development of LRQA's market presence in France.

Key Responsibilities:

Team Leadership & People Management

• Lead, coach, and develop a team of employed and subcontracted auditors.
• Structure and organise team, manage intermediate team leaders.
• Conduct performance reviews, development planning, accompanied visits, and regular feedback sessions.
• Support auditors in developing technical and behavioural competencies through coaching, training, mentoring, and continuous professional development.
• Manage team capacity, workforce planning, recruitment, onboarding, and succession planning.
• Ensure auditor qualification, authorisation, and competence management are maintained in line with accreditation and LRQA requirements.

Operational Management

• Oversee the delivery of audit programmes across assigned sectors and schemes.
• Monitor auditor utilisation, productivity, KPIs, quality indicators, and operational performance.
• Support auditors with technical queries, complex certification decisions, and escalations.
• Collaborate closely with Operations, Scheduling, Sales, Customer Success, and Technical Management teams to optimise resource allocation and client delivery.
• Ensure effective implementation of changes in audit methodology, standards, accreditation requirements, and LRQA procedures.

Quality & Compliance

• Ensure audits are delivered in compliance with accreditation requirements, certification schemes, regulatory obligations, and LRQA management systems.
• Conduct accompanied visits, field reviews, report reviews, and competence assessments.
• Participate in internal and external accreditation assessments as required.
• Undertake certification decision reviews, including approvals, suspensions, and withdrawals where authorised.
• Drive continuous improvement initiatives to enhance audit quality, consistency, and operational effectiveness.
• Promote and ensure compliance with LRQA Health, Safety and Wellbeing requirements.

Client & Stakeholder Management

• Build and maintain strong relationships with key clients and strategic accounts.
• Act as an escalation point for client concerns, complaints, and certification-related matters.
• Collaborate with Key Account Managers and Customer Success teams to support client retention initiatives and long-term customer satisfaction.
• Support business development opportunities through technical expertise, client engagement, and participation in strategic account reviews.
• Represent LRQA professionally with clients, accreditation bodies, industry associations, and external stakeholders.

Technical Leadership & Business Development

• Maintain an up-to-date understanding of industry developments, certification schemes, accreditation requirements, and emerging market needs.
• Contribute to the development of new services, technical capabilities, and market initiatives.
• Participate in regional and global technical discussions and share best practices across LRQA.
• Organise and facilitate auditor meetings, technical workshops, and competence development activities.
• Contribute to growth objectives by supporting tenders, client presentations, and strategic business initiatives.

Audit Delivery Contribution

• Where appropriate, perform audits to maintain technical competence and market credibility.
• May act as a technical subject matter expert within designated sectors or standards.
• Support complex audits, witness assessments, and strategic customer engagements.

What you'll Bring:

• Fluent in French and English, both written and spoken.
• Bachelor’s degree in the relevant field of expertise (e.g. Environment, Chemistry, Energy, mechanical,…)
• Significant experience in third-party certification, auditing, assurance, or conformity assessment activities.
• Qualified Lead Auditor in one or more recognised certification schemes.
• Strong understanding of accreditation requirements and certification processes.
• Proven experience leading technical teams, auditors, or operational professionals.
• Excellent coaching, leadership, and people management skills.
• Strong customer focus and stakeholder management capabilities.
• Ability to manage multiple priorities while maintaining high standards of quality and compliance.
• Excellent communication, decision-making, and problem-solving skills.
• Comfortable working within an international matrix organisation.

Desirable Experience

• Experience managing multidisciplinary auditor teams.
• Experience supporting commercial growth, tenders, and strategic client development.
• Knowledge of multiple sectors including Aerospace & Defence, Nuclear, Manufacturing, Food, Sustainability, Information Security, or ESG services.
• Experience working with accreditation bodies and regulatory authorities.
• Previous management experience within a certification body or assurance organisation.

Who are LRQA?

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable. 

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required. 

For questions about the screening process, contact Onboarding@lrqa.com , For queries regarding your personal data, contact dataprotection@lrqa.com  

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

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