Customer Service Assistant

Il y a 14 heures

Lille, Hauts-de-France TRIO Leuchten Temps plein

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TRIO Lighting Group is one of the leading specialists in decorative residential lighting. Innovative product ideas, a high degree of flexibility and a consistently customer-focused approach to thinking and acting are the pillars of our success.

For our team in france we are looking for a full-time

Customer Service Assistant (m/f/d)

to join our team as soon as possible.

Customer support and handling of inquiries, orders, and complaints
Preparation of quotations and support of sales activities
Monitoring delivery schedules and ensuring timely order fulfillment
Invoicing, dunning procedures, and accounts receivable management
Maintenance of customer master data as well as preparation of reports and analyses
Close collaboration with Sales, Logistics, and other cross-functional departments

Successfully completed commercial training or a comparable qualification
Initial professional experience in Customer Service, Sales Support, or Order Management
Proficient in Microsoft Office applications, particularly Excel, as well as ERP systems
Strong customer focus and excellent communication skills
Structured, independent, and solution-oriented working style
Native French speaker with fluent English skills, both written and spoken
Team player with a high level of service orientation and attention to detail

Flexible working: One home office day per week
Growing environment: Join a company in an exciting growth phase in Lille and help shape it´s future
Meaningful impact: Your ideas and contributions will help drive the development of the business
Open culture: Flat hierarchies, short decision-making paths and transparent communication
International collaboration: Work closely with colleagues across different countries and departments

TRIO stands for passion, innovation and teamwork. Excellent working conditions are just as much a part of our corporate culture as the high standards we set for our employees. A cooperative and respectful partnership is essential for a positive working environment and forms the foundation of our economic success. That is why TRIO values both young talent and the expertise of experienced professionals.

Have we sparked your interest?

If so, we look forward to receiving your comprehensive application documents

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Customer Service Assistant

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