Technical Service Engineer France

Technical Service Engineer – France

Location:
France | Remote Employment entity: Wintipak France International role | Regular travel to customer sites Join Wintipak – and make technology work where it matters most At Wintipak, we believe great technology needs great people behind it. As our Technical Service Engineer for France, you will play a key role in ensuring that our customers can operate their aseptic filling equipment reliably, efficiently and at the highest quality standards. You will be close to our customers, solve technical challenges hands-on and build trusted relationships that make a real difference. This is an international role for someone who combines strong technical expertise with a service mindset, curiosity and the ability to work independently. And while your workplace will be remote in France, your impact will reach far beyond one

location:
you will collaborate with colleagues, factories, technical experts and Business Development teams across the wider Wintipak Group. What you will do You will provide technical service and customer support to ensure the effective, high-quality and reliable operation of filling machines at our customer sites. Your responsibilities will include: Providing on-site technical service, maintenance and troubleshooting support for aseptic filling equipment Performing root cause analyses and defining and implementing corrective and preventive actions Supporting PM trials, technical claims and troubleshooting activities Building and maintaining strong, professional relationships with customers Following up proactively on technical developments, changes and potential customer concerns Ensuring a consistently high level of customer satisfaction Providing technical guidance to colleagues and employees within your assigned area Delivering training and supporting the technical development of employees working with filling machines Supporting production and other functions with technical communication and information related to filling technology Supporting the implementation and monitoring of health, safety and environmental standards in cooperation with the relevant functions Working closely with our international factories, Business Development organisation and Technical Service teams What you bring We are looking for someone who enjoys solving complex technical challenges while staying close to customers and colleagues. You ideally bring: A successfully completed technical education or comparable qualification At least 5 years of professional experience within the aseptic packaging industry, ideally with roll-fed systems A strong technical understanding of filling-machine technology Very good knowledge of maintenance processes and technical parameters Strong troubleshooting and problem-solving capabilities Good digital and computer skills Excellent communication and coordination skills A structured, resilient and self-driven way of working A strong customer and service orientation Willingness to travel regularly to customer locations Languages For this international role, we are looking for strong language capabilities in: French English Spanish Why Wintipak? At Wintipak, we are building an international organisation where people have the opportunity to take ownership, contribute ideas and help shape our future. You will join a growing business where technical expertise is highly valued and where your contribution is visible — both to our customers and across our international organisation. Our Wintipak Spirit guides how we work together: Cool Head – We stay focused and find solutions, even when challenges are complex. Warm Heart – We respect people and build relationships based on trust. Open Mind – We stay curious, learn and embrace new perspectives. Clean Hands – We act with integrity and take responsibility for what we do. For us, technical service is not only about fixing machines. It is about creating trust, protecting quality and building long-term customer partnerships. Ready to make an impact? If you enjoy combining technology, problem-solving and customer relationships in an international environment, we would be very happy to hear from you. Become part of Team Wintipak and help us shape the next chapter of aseptic packaging.