Project Manager – Customer Experience Retail

Il y a 3 semaines

Le Caire ProvenceAlpesCôte d'Azur, PAC, France Free-Work UK Temps plein
Leads a customer experience transformation project in the retail sector, coordinating local and international teams and business stakeholders throughout the full project lifecycle.

Key Responsibilities
— Own end-to-end delivery of the CX retail transformation program — Coordinate cross-functional teams (business, tech, vendor) on site in Cairo — Manage planning, budget, risks and steering committee reporting — Act as the primary point of contact for client stakeholders — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus Profil Candidat — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus