Project Manager – Customer Experience Retail
Il y a 3 semaines
Le Caire ProvenceAlpesCôte d'Azur, PAC, France
Free-Work UK
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
Leads a customer experience transformation project in the retail sector, coordinating local and international teams and business stakeholders throughout the full project lifecycle.
Key Responsibilities
— Own end-to-end delivery of the CX retail transformation program — Coordinate cross-functional teams (business, tech, vendor) on site in Cairo — Manage planning, budget, risks and steering committee reporting — Act as the primary point of contact for client stakeholders — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus Profil Candidat — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus
Key Responsibilities
— Own end-to-end delivery of the CX retail transformation program — Coordinate cross-functional teams (business, tech, vendor) on site in Cairo — Manage planning, budget, risks and steering committee reporting — Act as the primary point of contact for client stakeholders — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus Profil Candidat — Proven track record managing projects on Salesforce technology (Commerce / Service / Marketing Cloud) — Prior experience leading retail or customer experience projects — Fluent in Arabic and English, written and spoken — Background in a consulting firm or system integrator is a plus