Senior IT Support Specialist
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A., with the aim of strengthening the Team, is looking for new resources with at least 3/4 years of experience as IT Support Specialist. Who we are looking for: We are looking for people who can bring their know-how into our Teams, through innovative ideas, putting our purpose -Innovation through Integration
- at the center of every activity. Technical Skills Required: At least 3/4 years' experience in software support (O.
S. package standard); First-level application software support and world-class support for services and infrastructure; Skills in the use of core applications/services (How to use them) and on-site hardware maintenance; VIP Specialist Hardware Support: testing new devices and installing, uninstalling, and managing niche products; Request Management (IMAC): first installation / reinstallation, move hw (also after travel), add hw/sw and change; Opening tickets for issues that need to be solved by other vendors, with verification of the solution. Alternatively, report to the ICT client for possible escalation; Warehouse management and material receipt management and asset database management; Antivirus management: monitoring of installations/updates via the customer's console, cleaning tasks, feedback on the machine; Deploying and Managing Workstations Using SCCM; Smartphone support and management; Foreign languages required: English (B1), French (C1 or native), Italian (C1 or native). Additional
skills:
Ability to work in a team, direct customer contact, and handle emergency situations during events; Aptitude for problem solving; Willingness to travel to assist customers (B driver's license).
What we offer
Employment contract with direct hiring in the Company; Salary, level and classification commensurate with experience;
Working hours
full time.
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