Security Operations Center Platforms Lead

With over 102 million customers in 56 countries, AXA's strong global franchises and three lines of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive business portfolio. As a company whose business is to protect people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society. To achieve our mission, we are committed to redefining the standards of our business so that we truly differentiate ourselves and earn the trust of our key stakeholders.

As an integral part of AXA, at AXA Group Operations (AXA GO) we create innovative technology and data solutions to help AXA fulfil its ambition of being a customer-focused, tech-led company. AXA GO is a young and dynamic division launched in 2019 and comprises 8,000 employees across 17 countries all around the globe from Paris, France to Pune, India. We are the ones providing advice, steering technological choices and giving AXA access to innovations that will support its transformation into a customer-centric tech-led company. For this, we work in close partnership with all AXA entities.

PRESENTATION OF THE CONTEXT AND AXA GROUP SECURITY

Throughout AXA, the security community represents 1000+ security professionals, protecting our customers, employees, operations, and brand. Our operating model gathers the three security disciplines Information Security, Operational Resilience and Physical Security & Safety. Our security mission is to ensure that AXA is safe, secure and resilient.

AXA Group Security, part of AXA GO, defines the security strategy, standards, practical means and provides assurance to the Group on the security maturity of all entities across AXA. In its role, it also supports our professional family in entities in maintaining their security posture and respond and coordinate responses to crisis.

This is accomplished through four strategic levers:

Safe: It is about our people, have them ready to face security challenges

Secure: Secure the business of today and tomorrow, by increasing security effectiveness and provide practical means to deliver a risk-based approach for all entities.

Resilient: Enhance anticipation, detection and reaction capabilities & security by design

Simple: Simplify, converge and automate our services and activities

CYBER DEFENSE

Within Group Security, the Cyber Defense department provides first line of defense services to the entities and employees. Cyber Defense has a wide portfolio of Security People and Technology to support the realization of the Security Policy and instructions. Cyber Defense’s, Security Operations Center (SOC) is where prevent, detect and response to cyber threats come together.The SOC delivers the following capabilities to the entities around the globe: Security Monitoring and Detection, Security Incident Response, Digital Forensics, Threat Intelligence and Threat Hunting.

POSITION MAIN ACTIVITIES

The SOC Platforms Lead is responsible for the operation and evolution of the SOC-relevant platforms and toolset comprising Log Collection, Security information and event management (SIEM), Security Orchestration, Automation, And Response (SOAR), security incident management (SecOps), Security Self Service Portal (SSSP), Threat Intelligence Platform (TIP) and other platforms and tools used by the SOC

Key responsibilities:

oBe accountable for the SOC platforms in scope

oProvide leadership, guidance and expertise to entities, SOC teams and 3rd parties managing SOC platforms

oDrive of 3rd party ensuring platforms effective operation and continuous improvement

oEnsure compliance of third parties with contract, service description and service level agreements

oOwn the high- and low-level design

oRefine and evolve operational processes

oEnsure implementation of and compliance with company ITIL processes

oContribute to cost forecasting and drive capacity management

oConduct operational and service governance with third party teams

oReview key performance indicators of third parties

oIdentify areas of improvement, define improvement activities and drive service improvement plan

oSupport onboarding, use case factory teams and product lead expert to identify appropriate solutions

oSupport service management team to represent the SOC platforms in front of entities

oEnsure the integration of project deliverables in the SOC technology and processes

oOwn the service description of relevant services

oManage capacity (forecasting) of demand for the SOC and its associated technologies

oAct as escalation contact for the third-party teams, SOC, and entities for SOC Platforms relevant topics

Scope: All AXA entities

Team structure: Security Operations Center comprises of Security Monitoring and Detection, Security Incident Response & Forensics and SOC Lifecycle and Integration teams.

Stakeholders:

·Internal actors: Group IT and Cyber Defense teams, Group Security, Entities, Group Procurement, Group Finance, GO Markets, GO Partnership Office, Security Operations Center operational teams

·External actors: vendors, professional bodies, industry peers

Your Profile

PROFILE, SKILLS & COMPETENCIES 

Experience

·Experience in Information Security > 5 years

·Experience in IT > 10 years

·Hands on experience in a range of technologies Cloud, SOC, SIEM, SOAR, IAM, IPS/IDS, WAF, HIPS, Firewalls, PUAM, Microsoft 365, Windows, Linux, Azure, Amazon Web Services, etc. > 5 years

Education

·Post-graduate degree in Computer Science or a closely related subject

Skills

·Public cloud architecture and security (especially Azure)

·Ability to function effectively in a matrix structure

·Operate comfortably at management level

·Strong facilitation, negotiation, and conflict resolution skills

·Strong presentation skills

·Strong networking skills

·Team player

·Apply analytical rigor to understand complex business scenarios

·Professional and positive approach

·A can-do attitude and willingness to go the extra mile when required

·Cross cultural sensitivity, flexibility

·Fluent in English

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities 
What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

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