Solutions Engineer Associate
il y a 4 semaines
Responsibilities
:Sales Support
Assist the Solution Architecture Org driving sales through operational support
Utilize GIS-based systems, previous solution designs, Zayo product knowledge, and specific requirements to support customer requests
Assist in the preparation of proposal responses and cost-effective solution designs
Solution Design
Design and document solutions that meet specific customer requirements following Zayo’s standard product offerings.
Assist Solution Engineers as they design solutions that support current and future customer business applications
In addition to learning all required network engineering material, the Technical Solutions Analyst will be expected to stay up-to-date with general industry and technological developments.
Planning and Logistics
Manage your own time aligned to business priorities
Provide regular updates and communication to internal colleagues (sales, engineering, technical operations, commercial teams)
General
Adhere to all company standards and overall business professionalism.
Demonstrate regular, consistent, and punctual attendance.
Perform other duties as assigned.
Qualifications
Excellent verbal and written communication skills
Technical bias, someone who is interested in the finer detail
Consistent focus on results and goal achievement
Proficiency in general Microsoft and Google applications
Strong teamwork skills
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment
Optional beneficial experience:
Qualification in Telecommunications, Engineering, Economics, General Business, and or related field of study
Salesforce, Google Earth, ESRI, MyWorld/GE Smallworld
Network design (emphasis on fiber, Layer 1, 2, and 3)
MAN technologies and structures (including WDM, and Ethernet)
Internet technologies, functionality, and services
Networking protocols (emphasis on Layers 1, 2, and 3)
Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN)
High-level understanding of Fiber Optic network design and implementation
Rewards
Competitive compensation including annual incentive plan
Hybrid working
Excellent benefits including health and disability insurance
Generous paid time off policy including 25 days paid holiday, one floating day and two volunteer days per annum
15 days of RTT (reduced working time)
Luncheon vouchers contribution
Activities organised by the works council
Employee assistance programmes including mental health, wellbeing and medical support
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