Full-time Duty Manager

Il y a 2 mois


IssylesMoulineaux, France Accor Temps plein

Company Description

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.


Job Description

Reporting to the Front Office Manager, our Duty Manager - Front Office at Pullman Hotel is primarily responsible for ensuring a high level of guest service at all times across the Novotel & Ibis hotels.

What does the Duty Manager role entail?

Oversee and support the daily operations of Front Office and other departments as required. A driver of KPIs including guest satisfaction, loyalty sign ups and upselling. Taking initiative to ensure that interactions with our guests are positive and productive. Actively resolving guest requests, complaints and challenges. Assisting with front office activities from check-in to check-out and everything in between; while ensuring all procedures are adhered to. Maintaining brand standards  Supporting the Front Office Manager in rostering while working within a budgeted payroll. Be responsible for the health and safety of all patrons, guests and staff members.
Qualifications

What are we looking for? 

Experience in a similar role or environment, preferably in mid scale or luxury hotels. Demonstrated ability to ‘surprise’ our guests. Confidence and the ability to delight and resolve guest issues Time management and multi-tasking skills. High security awareness. Experience in Opera Cloud preferred. MUST have a current NSW RSA and Senior First Aid Certificate  Open manual drivers license is advantageous. Flexibility to work varied shifts, including weekends and Public Holidays as per business demands. Unlimited work rights in Australia.
Additional Information

What we can offer you

Accor discounts on F&B and accommodation worldwide. Discounted meals and beverages. Generous ‘refer a friend’ incentives.
  • Full-time Evening Waiter

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description "Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.  By joining Accor, every chapter of your story is yours to write...

  • Duty Technician

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Job Description Working rights in Australia Ability to work well with minimal supervision. Ability to prioritise tasks and follow specified procedures. Service oriented with an eye for detail. Multicultural awareness and able to work with people from diverse cultures. Ability to work independently and demonstrated initiative in a...

  • Guest Service Agent

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...


  • Issy-les-Moulineaux, France Accor Temps plein

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...

  • Bartender (Full Time)

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...

  • Duty Technician

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Pullman is a five-star hotel, with premium facilities including, gym, swimming pool, sauna, car park and two kitchens which look after PARC Brasserie & Bar, Executive Club Lounge, In Room Dining, and a growing conference and events department. We seek out those who  do what’s right; make things better; and prioritise our people ....

  • Housekeeping Supervisor

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Your team and working environment: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...

  • Manager On Duty Stage

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Bedrijfsomschrijving Sluit je aan bij Accor, waar passie en leven samenkomen! Accor Group, een pionier in verantwoorde gastvrijheid, brengt meer dan 45 merken, 5.600 hotels, en 10.000 restaurants en lifestylebestemmingen samen in 110 landen. Elk merk heeft zijn eigen unieke karakter, zodat jij je echt thuis kunt voelen. Maar ze delen allemaal dezelfde...

  • Full-Time Room Attendant

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Room Attendants...


  • Issy-les-Moulineaux, France Accor Temps plein

    Company Description At Mövenpick Hotel Melbourne we love food, wine, cocktails and, of course, a great cup of coffee! We are currently looking for a full-time Food & Beverage Supervisor who wants more than just a job. Come, share your passion and start your journey with us! Located directly opposite Southern Cross Station, this 172-room premium-branded...


  • Issy-les-Moulineaux, France Accor Temps plein

    Company Description We have an exciting opportunity for an enthusiastic bar attendant to join the team at 'Miss Mi' and Mövenpick Hotel Melbourne. ‘Miss Mi’ provides a culinary journey through Southeast Asia; from the lanes and alleys of Shanghai to the markets of Bangkok, 'Miss Mi' embraces the new while honouring the past - creating a multi-sensory...

  • Housekeeping Supervisor

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Fairmont...

  • Full-Time Bartender

    il y a 2 jours


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryWe are seeking a skilled and experienced Bartender to join our team at the Fairmont Olympic Hotel in Seattle. As a Bartender, you will be responsible for providing exceptional service to our guests, preparing and serving a wide range of cocktails and beverages, and maintaining a clean and welcoming bar environment.Key ResponsibilitiesCustomer...

  • Business Developer

    Il y a 3 mois


    Issy-les-Moulineaux, France Clust Technologies Temps plein

    **TL: DR** - Full-time position based in Paris with flexibility - 28 000€ - 35 000€ compensation + variable pay (On-target earnings) - 1-3 years of experience selling B2B SaaS solutions - An international team building the future of client interactions **Hi there, we are Clustdoc** - We’re on a mission to **build the future of client onboarding** for...

  • Duty Manager

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind. HYDE HOTEL DUBAI Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde...

  • Full-Time Door Person

    Il y a 3 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description This role is...

  • Guest Service Agent

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description Who we are Welcome to The William Inglis Hotel - MGallery, where timeless elegance meets modern luxury. Our exquisite venue is renowned for hosting breathtaking events, offering unparalleled service and opulent surroundings. As a Guest Service Agent, you will be the warm and courteous face that greets each new and returning guest,...

  • Part-time Evening Waiter

    Il y a 2 mois


    Issy-les-Moulineaux, France Accor Temps plein

    Company Description "Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.  By joining Accor, every chapter of your story is yours to write...

  • Engineering Services Manager

    il y a 2 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Company Overview:Accor is a premier hospitality organization committed to delivering outstanding service and memorable experiences for our guests. We are in search of a qualified and motivated Duty Engineer to join our team and manage the upkeep and functionality of our facilities.Job Overview:The Duty Engineer is tasked with ensuring energy efficiency,...

  • Engineering Services Manager

    il y a 2 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Company Overview:Accor is a premier hospitality organization committed to delivering outstanding service and memorable experiences for our guests. We are in search of a talented and dedicated Duty Engineer to join our team and manage the upkeep and functionality of our facilities.Job Overview:The Duty Engineer is tasked with ensuring energy efficiency,...