Gaming Moderator

What You’ll Do

As a core part of the opportunity, you will be reviewing strong graphic images, sound files and written content that may violate the guidelines of the community.

Follow Guidelines: moderating in accordance with The Social Element guidelines and client-specific guidelines. Escalation of Sensitive Content that falls within the official guidelines e.g. child safety, bomb threats, etc. Carrying out moderation and training according to the times scheduled in the project schedule. Complete Shift Reports by using templates provided according to individual projects requirements. Supporting moderators who need assistance as well as mentoring and providing guidance to new moderators Informing Project Managers of any technical or other issues with sites or content and providing feedback on any client issues.

Working Hours

Ideally, we are looking for candidates who have flexibility to work across weekdays and weekends to cover all project hours.

For this project you would be expected to work approx. 4 hours per week and you must be available on Friday, Saturday, Sunday and Monday as a minimum.

At times, the times may change and the amount of hours you will be required to work may increase or decrease depending on the needs of the projects.

Child Protection

At Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.

Requirements

Excellent Korean and English level as you’ll be moderating content in both languages, it’s a must to have outstanding reading skills.

‍‍ Background experience: either in moderation, community management or a very experienced gamer enthusiast who is well versed in the world of gaming, forums and platforms. We also consider valuable to anyone who has voluntary experience in moderating gaming forums, chat rooms, etc.

Passionate Gamer: No matter if you are a console or PC gamer, you breathe and enjoy gaming

Social Media knowledge: great understanding and knowledgeable in navigating different social platform (Tik Tok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc.

Digital native: comfortable and fluent in using a variety of technologies, apps, online and cloud platforms.

A self-disciplined who knows how to manage their own time e.g priorities, tasks, shifts, attend training, etc. while working remotely

IT Policy

We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:

Operating system Windows 10 64bits or higher / MAC OS X version 13 (Ventura) or higher. i5 8th generation or faster 64-bit (x64) processor At least 8GB RAM (16GB recommended) Internet speed is 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload is recommended) 40 GB available HDD (SSD recommended) A Webcam and headset Android or iOS device for 2FA Chromebook, Linux and Cloud VMs are not supported. If you wanna run a local VM (virtual machine), you need to send us your computer specs and explain how you intend to do this.

Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.

Our Benefits

In today’s world we understand the next chapter in your career is about more than just salary. Here’s what else we’re offering to our employees.

100% Remote Work

Not new to us. We’ve been doing it for the past 20 years We have a genuine work/life balance.

33 days of holidays

Including bank holidays, and increasing with length of service up to a maximum of 36 days.

Birthday off

Do what birthdays are meant for - relax, have fun, pamper yourself 

Annual Occasion Day

Getting married? Moving house? Seeing your child off for their first day at school? We offer one occasion day per year to help with important life events.

Volunteer day off

We know that doing good does you good, so we offer 1 paid day of volunteer leave per year to support a community group or charity of choice.

Enhanced family friendly policies

Enhanced birth parent, birth partner and parental leave policies.

Wellbeing Support

We pride ourselves on ensuring the mental wellbeing of our people, and have a dedicated Wellbeing 

Co-ordinator you can reach out to if you need support, as well as an Employee Assistance Programme. 

Flexible Fridays

Want to leave early for your weekend getaway? Maybe you just want to go sit in the sun and read a book? Take your Friday afternoon off.

Career Break

After 1 year's service, you can apply to take between 4 weeks and 1 year unpaid leave.

and many more ...

*Benefits may vary across locations and statuses.

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