IT Functional Administrator
il y a 1 mois
RATP Smart Systems, a digital subsidiary of the RATP group, was created to promote, in France and abroad, its know-how in the field of Intelligent Transport Systems (ITS). With its 200 employees, it designs, integrates, operates and maintains systems for ticketing, multimodal information and operating assistance (presence on 120 networks). The company also manages the ticketing system in Paris and its suburbs (12 million transactions per day), the largest multimodal network in the world with the presence of subways, buses, trams and RERs. Through its subsidiaries Ixxi Techside, Navocap and Setim, RATP Smart Systems has a presence in Bordeaux, Toulouse, Saint-Etienne and Mexico. RATP Smart Systems offers an adapted offer by responding in a targeted way to the needs and problems of the organizing authorities, local authorities, urban mobility operators and companies wishing to improve the mobility of their employees.
Within the Directorate maintenance in operational conditions, functional administrator provides all services related to systems and ticketing databases and / or passenger information (monitoring, updates, management of requests and incidents ...)
Your main missions will be:
Supervise systems and handle incidents
Manage functional database repository updates
Manage access rights to the IS
Participate in the different phases of IS life (integration, deployment, evolutions, functional recipe of new versions)
Establish dashboards and produce performance indicators: produce the reporting documents and check the consistency of the information produced by the IS
Assist the users for all the functional aspects related to the manipulation of the IS: to treat their requests and to ensure the communication ...
Ensure a functional watch in his field of activity
Ensure the link with the IS project management in case of incidents
Your initial training is:
Bac + 3 training in Information Systems
First desired experience in this field
Language: English is desired
You have the following qualities:
Competence of assistance and services
Adaptability (ownership and ownership of an IS)
Relational qualities (communication, listening, teamwork)
A spirit of analysis and synthesis, sense of organization, rigor
Technical environment :
DBMS: Oracle
Queries: SQL
Unix / Linux
Technical know-how:
Computer knowledge necessary for the exchange with its technical correspondents (application managers, operating managers)
Basic knowledge of data import / export principles, databases, operating systems and associated programming tools
Compulsory technical knowledge: Unix, SQL, Excel
General know-how:
Understanding the business strategy for IS
Ability to understand the functional needs of users
Ability to establish and structure dashboards, reporting, indicators, etc.
Ability to diagnose and resolve malfunctions
Ability to capitalize and formalize in a common knowledge base
Ability to anticipate changing needs and propose solutions
Awareness of the perceived dependability, risk analysis and security of information systems
Knowledge of business domains: ticketing (validation, control, sales) and / or traveler information (cartography, line topography)
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