Systems Administrator

il y a 1 mois

Paris, France American University of Paris Temps plein

**DEPARTMENT**

Information Technology Services

**SUPERVISOR**

Director of Information Technology Services

**JOB DESCRIPTION**:
As part of the System Administration team of the Information Services department of the University, the Systems Administrator ensures that the IT Services available for the University remains operational for end users. This person is responsible for the monitoring, maintenance, administration, and high-level user support of the University internal and external systems. This person acts as an information expert and troubleshooting point person for other helpdesk employees when required. In addition, this person ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards and values. The Systems Administrator also participates in projects that support the implementation of systems and business offices in collaboration with functional users.

**DUTIES AND RESPONSIBILITIES**:

- Responsible for the design, configuration and management of Microsoft Windows technology supporting users in an educational environment.
- Manage business systems, including systems used by Finance/Accounting/HR, to provide support for customizations, problem resolutions, and advanced user support.
- Interface with the support teams of our systems editors and follow up the resolution of requests and incidents.
- Responsible for monitoring, and evaluating the performance of server systems and make recommendations for improvements/upgrades.
- Manage End-Point Management Systems to secure and distribute software to university devices.
- Collaborate with other members of the System Administration unit of IT Services and serve as a backup if needed.
- Support colleagues and users by a variety of methods and provides technical expertise to users by verbal or written means.
- Act as the primary technical contact with the external support for business systems.
- Research and recommend innovative, and where possible automated approaches for system administration tasks.
- Contribute to the overall success of the ITS by performing all other duties and responsibilities as assigned by the Director of Information Technology.

**REQUIREMENTS**:

- Bachelor's degree or equivalent combination of education and experience.
- 2+ years of applicable experience in managing, administering, and supporting Windows server systems in an Enterprise environment.
- Good knowledge of the Apple eco-system in a professional environment
- Good level of the following technical skills: LAN, WAN, Wi-Fi, SAN, NAS, Microsoft Hyper-V.
- Knowledge of database (MySQL, SQL Server), and Backup (Veeam Backup & Replication) is welcome.
- Microsoft Certification will be an added advantage.
- Fluency in French is an added advantage. Fluency in English is required.

**KNOWLEDGE, SKILLS AND ABILITIES COMMUNICATIONS SKILLS**: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must.

**PLANNING AND ORGANIZATION**:Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills.

**ANALYTICAL AND PRESENTATION SKILLS**: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail to achieve a high degree of accuracy.

**TECHNICAL SKILLS**: Proficient in the use of complex administrative systems hardware and software, preferably in the higher education environment. Proficient with Microsoft Office 365 suite, especially Word, Excel, and Teams. Proficient with Microsoft Azure cloud environment.

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