Welcome and Services Supervisor

Il y a 2 mois


Paris, France Club Med Temps plein

Welcome and Services Supervisor

Job location

Club Med Group

Additionnal Job Posting Location

Availabilty and international mobility for a periode of 6 to 12 months

Certifications

Diploma in Hotel, catering and a school diploma of head porter required

Ability in the language

Fluent French mandatory, another foreign language a plus

Experience level

Experience in the function as well as in the management of a team required

Contract type

12 months contract

Package

Seasonal contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Med group.

Job description

We are currently on the hunt for some superstar GOs in our Club Med resort in Asia (not in Australia).

You are Client orientated Diplomatic Sense of detail Demanding Available You will Represent the Luxury by Club Med with the clients and teams Put in place « the welcome at the reception » according to what was defined by the services management Gather and coordinate the team around one objective, attitude and behavior appropriate with the Luxurious range offered in Club Med Being capable of supplying the clients with what they need and want so as to spend an enjoyable stay (excursions, taxis, spa, good contacts, recommendations…) Ensure a discreet and personalized service Guarantee good relations with the clients and reinforce the culture and the uniqueness of Club Med spirit Guarantee the application of Club Med standards of quality, apply hygiene and safety rules, including the maintenance of the heritage in relation with the hotel and leisure services of which you are in charge Drive the economic results of the reception service (respecting the budgets) Optimize the local sales of the reception service (meals, B& B, different services) Give ideas for the evolution of the Luxurious service in your department

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