Guest Service Supervisor
il y a 4 semaines
Company Description
Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
At Mövenpick BDMS Wellness Resort Bangkok , we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.
All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.
A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
Job Description
This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
Align with the Front Office Manager along with other guest services leaders to maximize hotel operations. Utilize tools to execute timely, thoughtful, and personalized communications and coach and train team members to do the same. Foster an environment that ensures consistency and a high level of guest satisfaction. Strive to improve guest and team member satisfaction and maximize the financial performance of the department.Qualifications
Minimum of one-year prior experience as a front office leader/supervisor for a premium hotel. Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner. Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment. Aptitude for working with multiple computer systems and an understanding of hotel operations and practices.
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Guest Service Associate
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinJob Description JOB PURPOSE To work as a Team Member to maintain a high standard of cleanliness in the Guestroom and in the public areas assigned. Handling request of the external and internal customer in a professional manner. To service the guest rooms which are either occupied, check out and to carry out turn down service of the rooms in accordance...
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Guest Relations Supervisor
il y a 7 jours
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Under the...
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Guest Service Associate Housekeeping
il y a 1 mois
Issy-les-Moulineaux, France Accor Temps pleinJob Description To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all...
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Guest Service Center
il y a 1 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able...
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Guest Valet
il y a 1 mois
Issy-les-Moulineaux, France Accor Temps pleinJob Description JOB PURPOSE Collect guests’ laundry from guests’ rooms and deposit it with the Laundry Department for washing or dry cleaning. Sort out, mark and pack all guests’ laundry items and return washed / dry cleaned items correctly and in accordance with the prescribed standards and deliver to the correct room. EXECUTIVE...
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Guest Relations Supervisor
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description "Why work for Accor?" We are Heartists® “Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do...
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Bell Services Supervisor
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Under the...
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Bell Services Supervisor
il y a 5 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Under the direction...
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Lifestyles Supervisor
il y a 1 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Lifestyles Supervisor You are the architects of extraordinary guest experiences. As a Lifestyles Supervisor, you will craft an ambiance that welcomes our guests and embodies the exceptional experiences they seek during their stay. What is in it for you: Employee benefit card offering discounted rates in Accor...
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Public Area Supervisor
il y a 6 jours
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Public Area Supervisor Reliable and engaging. As a Public Area Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. What is in it for you: Employee benefit card offering discounted...
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Senior Housekeeping Supervisor
Il y a 2 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Senior Housekeeping Supervisor You are at the heart of the hotel! As a Senior Housekeeping Supervisor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What’s in it for you: Employee benefit...
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Senior Housekeeping Supervisor
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Senior Housekeeping Supervisor You are at the heart of the hotel! As a Senior Housekeeping Supervisor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What’s in it for you: Employee benefit...
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“Tamayyaz–Guest Service Agent – Saudis Only”
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” The 41-storey Mövenpick Hotel and...
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“Tamayyaz–Guest Service Agent – Saudis Only”
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” The 41-storey Mövenpick Hotel and...
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Tamayyaz–Guest Service Agent – Saudis Only"
il y a 5 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Description What is Tamayyaz Program? "Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training." The 41-storey Mövenpick Hotel and...
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Tamayyaz– Guest Service Agent – Saudis Only
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” Hotel Overview : Makkah Clock Royal...
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Tamayyaz– Guest Service Agent – Saudis Only
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” Hotel Overview : Makkah Clock Royal...
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F&B Supervisor
Il y a 2 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four...
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F&B Supervisor
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four...
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F&B Supervisor
il y a 5 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four...
