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Issy-les-Moulineaux, Île-de-France Accor Temps pleinTamayyaz Program OverviewThe Tamayyaz Program is a Nationalization Development Program that enables Saudi talents to acquire the needed skills and knowledge for various professions within the hospitality field.Job SummaryWe are seeking a Commis 1 to join our team at Makkah Clock Royal Tower, A Fairmont Hotel. As a Commis 1, you will be responsible for...
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Tamayyaz– Hot Kitchen Commis 1– Saudis Only
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Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” Hotel Overview : Makkah Clock Royal...
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Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Bakery Commis 1 - Saudis OnlyJoin our team as a Bakery Commis 1 and be part of the Tamayyaz Program, a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field.Job Description:Key Responsibilities:Provide professional, friendly, and proactive guest...
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Tamayyaz– F&B Attendant
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Issy-les-Moulineaux, France Accor Temps pleinCompany Description What is Tamayyaz Program? “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” Hotel Overview : Makkah Clock Royal...
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Tamayyaz– Commis
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Issy-les-Moulineaux, France Accor Temps pleinCompany Description “Tamayyaz" is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” “A passion for perfection” Raffles Makkah Palace...
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Tamayyaz– Hot Kitchen Commis 1– Saudis Only
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Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly motivated and skilled Commis 1 to join our team at Makkah Clock Royal Tower, A Fairmont Hotel. As a Commis 1, you will be responsible for supporting the kitchen team in the preparation and presentation of food and beverages.Key ResponsibilitiesProvide exceptional guest service while supporting fellow colleaguesClean and...
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Housekeeping Attendant
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Issy-les-Moulineaux, Île-de-France Accor Temps pleinTamayyaz Program: A Nationalization Development InitiativeAt Makkah Clock Royal Tower, A Fairmont Hotel, we are committed to empowering Saudi talents through our Tamayyaz Program. This comprehensive development initiative enables participants to acquire the necessary skills and knowledge for a successful career in the hospitality industry.Job SummaryWe are...
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Kitchen Commis
il y a 2 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Tamayyaz– Hot Kitchen Commis 1– Saudis OnlyJob Summary:We are seeking a highly motivated and skilled Commis to join our team at Makkah Clock Royal Tower, A Fairmont Hotel. As a Commis, you will be responsible for supporting the kitchen team in preparing and serving high-quality food to our guests.Key Responsibilities:Provide exceptional guest...
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Housekeeping Attendant
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Issy-les-Moulineaux, Île-de-France Accor Temps pleinTamayyaz Program: A Nationalization Development InitiativeAt Makkah Clock Royal Tower, A Fairmont Hotel, we are committed to developing the skills and knowledge of Saudi talents in the hospitality field. Our Tamayyaz Program is a comprehensive development initiative that enables participants to acquire the necessary skills and knowledge for various...
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Bakery Commis 1 – Saudi Nationals Only
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview What is the Tamayyaz Program? The Tamayyaz Program is a Nationalization Development initiative designed to empower Saudi individuals with essential skills and knowledge for various roles in the hospitality sector. This program combines theoretical learning with practical on-the-job training to ensure comprehensive development. About the...
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Tamayyaz Commis
il y a 4 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Tamayyaz CommisAbout the Role:We are seeking a highly motivated and enthusiastic Tamayyaz Commis to join our team at Raffles Makkah Palace. As a Tamayyaz Commis, you will be responsible for providing exceptional guest service while supporting fellow colleagues in the hospitality field.Key Responsibilities:Offer professional, friendly, and...
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Bakery Commis 1 – Saudi Nationals Only
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany Overview What is the Tamayyaz Program? The Tamayyaz Program is a Nationalization Development initiative designed to empower Saudi talents with essential skills and knowledge for various roles in the hospitality sector. This program combines classroom education with practical on-the-job training within a structured timeframe. Hotel Overview:...
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Bakery Commis 1
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly motivated and enthusiastic Commis 1 to join our team at Makkah Clock Royal Tower, A Fairmont Hotel. As a Commis 1, you will be responsible for providing exceptional guest service while supporting fellow colleagues in the hotel's bakery department.Key ResponsibilitiesProvide professional, friendly, and proactive guest...
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Pastry Commis
il y a 6 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Tamayyaz– Pastry Kitchen Commis 1– Saudis OnlyAbout the Role:We are seeking a highly motivated and skilled Pastry Commis to join our team at Makkah Clock Royal Tower, A Fairmont Hotel. As a Pastry Commis, you will be responsible for preparing and serving a variety of pastries, desserts, and other sweet treats to our guests.Key...
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Tamayyaz Commis
il y a 2 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Tamayyaz CommisAbout the Role:We are seeking a highly motivated and enthusiastic Tamayyaz Commis to join our team at Raffles Makkah Palace. As a Tamayyaz Commis, you will be responsible for providing exceptional guest service while supporting fellow colleagues in the hospitality field.Key Responsibilities:Offer professional, friendly, and...
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Kitchen Commis
il y a 6 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Tamayyaz Commis - Hot KitchenJoin our team as a Tamayyaz Commis in the Hot Kitchen at Makkah Clock Royal Tower, A Fairmont Hotel. As a member of our culinary team, you will be responsible for providing exceptional guest service while supporting fellow colleagues.Key Responsibilities:Offer professional, friendly, and proactive guest serviceClean...
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Tamayyaz– Commis
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout UsRaffles Makkah Palace is a luxurious hotel that combines the best of local cuisine and international dishes in each of its four outlets, creating a unique and welcoming atmosphere. As a member of the Accor team, you will be part of a diverse and inclusive company that values talent and promotes growth.Job SummaryWe are seeking a highly motivated and...
“Tamayyaz–Guest Service Agent – Saudis Only”
Il y a 4 mois
Company Description
What is Tamayyaz Program?
“Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”
The 41-storey Mövenpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka’abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests.
Job Description
Key Deliverables and Responsibilities
Planning & Organizing:
1. Review and update Logbook
2. Check equipment
3. Be Smart, well groomed and maintain a friendly and cheerful disposition all the times
4. Oversee the day to day operations
5. Report regularly on happening to Supervisors / Night Manager (if on shift).
6. Monitor Employees performance/ Coaching
7. Fire Procedure
8. First Aid Procedures
9. Handle guest complaints and report to manager
10. Implement and coordinate the Front Office OSM
11. Perform as per Standards and in line with the Company’s Values and Competencies.
12. Attend training classes as per schedule
13. Show fullest cooperation and respect within the team and other departments
14. of all Is aware of the daily activities and has product knowledge the hotel facilities
15. Ensure panic report is printed during the shift at least twice.
Operations:
1. Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.
2. Register and process check in for all arrivals.
3. Update and check guest information into the computer after a complete check in.
4. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
5. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
6. Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
7. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.
8. Handle issuance of guest room key cards and ensure effective control for guest security.
9. Check and convey message to guests.
10. Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.
11. To check the paymaster and assist Supervisors to have No paymasters pending.
12. Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.
13. Check Hotel situation, occupancy, functions, groups, VIPs.
14. File daily reception report and documents systematically.
15. Print panic report (at least twice a shift).
16. Attend briefings; take notes and action with appreciated follow up.
17. Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.
18. At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.
19. Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding VIPs.
20. He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.
21. Perfect grooming all the time.
22. Drive Upselling.
23. Carry out any other reasonable task (which may not be stated here) as requested.
Qualifications
· Tamayyaz Program is for Saudi Nationals Only.
· Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
· Basic English skills are a must.
· Strong passion for the Hospitality Field.
· Excellent interpersonal and communication skills.
· Is a team player that contributes to and proactively assists co-workers.
· Ability to work a flexible roster depending on departmental needs.
· Ability to focus attention on guest needs, always remaining calm and courteous.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information
