Account Manager
il y a 1 jour
Job Description
• Business Development Uses business acumen and strategic thinking with ability to plan and execute effective and ongoing needs assessments. Identifies strategic improvement and value creating opportunities in line with both customers' supply chain objectives and business goals and Expeditors' initiatives. Collaborates to create and validate solutions (product, service, tech) that deliver quantifiable customer benefits. Leverage customer knowledge and relationships to influence positive outcomes.
• Customer Management Continuously builds and maintains strong relationships throughout a customer's business hierarchy in order to understand organizational dynamics, decision-making, and strategic executive alignment leading to trusted partner status. Maintains effective oversight for customers' operational needs and optimal execution for account growth through leadership, active communication, collaboration, and advocacy both internally and with customers.
• Customer Ecosystem Expertise Develops and maintains knowledge and expertise for respective customer ecosystems including: market and industry intelligence; associated product, service, and vertical knowledge; customer information systems; and supply chain expertise.
• Business Intelligence Develops and maintains Data Fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting
Qualifications
Proven work experience in business development Knowledge of Expeditors’ products and services Knowledge of required Expeditors’ operating systems Proficient in MS Office and CRM Software Ability to define, develop and document business processes and procedures Strong presentation skills Strong analytical skills Proven problem solving and interpersonal skills Excellent PC skills including word processing, presentation and spread sheet programs.-
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