Talent & Development Manager - CDI - Region France Benelux
il y a 1 mois
Position Overview
Nous recherchons un Learning Experience Spécialiste, enthousiaste et expérimenté pour rejoindre notre équipe et favoriser le développement de nos employés (région France / Benelux).
Le candidat idéal jouera un rôle clé dans l'amélioration des compétences, des connaissances et des performances de nos employés grâce à la mise en œuvre d'expériences d'apprentissage efficaces. Le Learning Experience Spécialiste collaborera avec divers services pour identifier les besoins d'apprentissage, cocréer un contenu attrayant avec l'équipe de Learning Experiences et faciliter qui s'alignent à la fois sur les objectifs régionaux et sur ceux de l'organisation.
Essential Duties & Responsibilities
Nous recherchons un Talent & Development Manager , enthousiaste et expérimenté pour rejoindre notre équipe et favoriser le développement de nos employés sur la région France / Benelux, dans le cadre d'un contrat en CDI à pourvoir dés que possible .
Le candidat idéal jouera un rôle clé dans l'amélioration des compétences, des connaissances et des performances de nos employés .
Il collaborera avec divers services pour identifier les besoins d'apprentissage, cocréer un contenu attrayant avec l'équipe Learning et faciliter les initiatives d'apprentissage.
Vous aurez les missions suivantes:
- Évaluation des besoins
Collaborer avec les principaux partenaires (RH, Retail, etc) afin de recueillir des informations sur les compétences à développer et les possibilités d'amélioration des performances.
Reporter à son Manager Learning Experience pour assurer le respect de la stratégie EMEA
- Assurer le lien avec les partenaires concernés afin de planifier et d'organiser la mise en œuvre des expériences de Learning : sessions collectives , classes virtuelles, jeux de rôle et approches d'apprentissage mixte.
- Planifier et animer : des sessions mensuelles de Présentation de la marque pour les nouveaux Talents de la région France / Benelux. des formations en matière de vente et d'expérience client qui permettent à nos équipes de vente d'acquérir les compétences et l'expertise nécessaires pour offrir en permanence une expérience exceptionnelle à nos clients. une formation sur la connaissance de nos produits en illustrant l'art de raconter des histoires. des sessions autour du développement de carrière et des competences manageriales
- Contrôler l'impact des trainings en recueillant les réactions des participants afin de fournir au Learning Experience Manager un retour d'information sur la manière d'améliorer et d'affiner les initiatives d'apprentissage.
- Communiquer efficacement pour promouvoir les possibilités d'apprentissage et encourager la participation des employés.
Experience, Skills & Knowledge
Pour ce poste, vous avez déjà démontré les compétences suivantes:- La maîtrise de l'anglais est un vrai atout pour le poste , le néerlandais serait un plus
- Expérience préalable de la formation à la vente, au service dans un environnement retail .
- Compétences en matière de communication orale et écrite, avec un accent particulier sur les récits convaincants destinés à inspirer et à motiver les autres.
- Qualités d'écoute et de collaboration
- Solides compétences en matière de planification et d'organisation.
- Approche agile, attitude positive, motivation personnelle.
- Capacité à voyager au Royaume-Uni, en Belgique, aux Pays-Bas et en France.
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