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Customer Service Specialist
il y a 2 semaines
We are seeking a dedicated Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will be responsible for resolving customer inquiries, providing information about products and services, and maintaining high customer satisfaction levels.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and accurately.
- Provide detailed product information and guidance.
- Maintain records of customer interactions.
- Collaborate with other departments to improve customer experience.
Requirements:
- Proven experience in customer service or related roles.
- Excellent communication skills.
- Ability to multitask and manage time effectively.
- Proficiency in CRM software and MS Office.
- Strong problem-solving skills and attention to detail.
- Must be a resident or citizen of the European Union.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible working hours and remote work options.
Apply now to join our dynamic team and help us enhance our customer service experience
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