Director of Housekeeping

Il y a 7 mois

Megève, France Four Seasons Hotels and Resorts Temps plein

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Apline chic on the Mont s’Arbois slopes; our modern chalet builds on the legacy of the Rothschild family who set out to create an unrivaled resort experience nearly a century ago. Distinct French character, pure Alpine tradition, and an intimate and inviting setting in both summer and winter define this mountain retreat. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at Le 1920, honoured with two Michelin stars. Our first Four Seasons mountain destination in Europe with 55 spacious accommodations including 14 suites, is due to re-open in December 2019 following renovation, and our 2 seasonal operations are December 15 to April 15 and from June 14 to September 30.


Au sein du Four Seasons de Megève, que vous travailliez ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs mémorables.

En intégrant notre domaine, vous aurez la chance de bénéficier d’un logement équipé dans l’une des plus authentique station familiale de ski française. Au sein de notre Staff House, vous pourrez challenger vos collègues à une partie de PlayStation ou de Switch, vous détendre en écoutant un ami jouer du piano ou encore vous défouler dans notre salle de sport Notre service de navette employée se chargera de vous véhiculer jusqu’à votre lieu de travail et de vous faire découvrir des lieux mythiques comme Chamonix
Par ailleurs, nous vous garantissons un repas par jour travaillé. Dans le but de récompenser la fidélité de nos collaborateurs, une prime est versée à l’issue de la 2ème saison consécutive réalisée. En fin de saison, vous enflammerez le dancefloor lors de notre Staff Party, organisée afin de clôturer l’expérience sur des souvenirs magiques. Enfin, nous vous proposons, pour les plus sportifs, des réductions sur les forfaits de ski et pour les plus gourmands, des offres sur nos divers points de restaurant ou encore pour les plus curieux des remises sur le Tunnel du Mont-Blanc.

Venez nous rejoindre au sein de la famille Mont d’Arbois Luxury Resort

Four Seasons s’engage pour la planète et le bien-être de ses collaborateurs. Grâce à notre Green Commitee nous cherchons à préserver et à régénérer les beaux endroits dans lesquels nous opérons et à promouvoir la richesse de nos savoir-faire locaux.
Four Seasons s'inscrit dans la diversité et la promotion d'une culture d'inclusion et d'appartenance. Nous savons que la promotion de la diversité et de l'inclusion crée une meilleure qualité de vie globale pour tous.

Nous recherchons Director of Housekeeping (H/F) à pourvoir dès que possible :

Votre mission consistera pour le Four Seasons Megève et les Chalets du Mont D'Arbois à :

Prendre en charge la gestion du service d'étages en coordonnant, contrôlant et planifiant l'activité de votre équipe en tenant compte du taux d'occupation et des prévisions,

Diriger et coordonner le travail du personnel d'étage : gouvernantes, femmes de chambre, équipiers, lingères (lingerie sur place) et veiller à créer une bonne ambiance de travail,　

Assurer la gestion prévisionnelle des emplois et des compétences au sein de son service,

Contrôler l'entretien, la présentation des chambres, les parties communes, leur agencement et la maintenance des installations et du mobilier　,

Veiller à ce que les normes de la marque et les procédures en découlant soient respectées,

Gérer les matériels, stocks et fournitures des produits d'accueil et d'entretien,　

Gérer le budget du service,

Cette liste de missions n'est pas exhaustive. Vous serez amené(e) à effectuer d'autres tâches.

Pour cela, nous recherchons une personne avec les qualités et compétences suivantes :

De formation hôtelière, d'excellente présentation, vous possédez idéalement une expérience de 2 ans minimum de la fonction et des responsabilités acquises en hôtellerie de luxe dans un resort et maîtrisez impérativement l'anglais (autre langue souhaitée).

Empathie, sens du relationnel développé, de l'ordre, du management, de l'observation et de l'organisation sont des qualités indispensables requises pour ce poste.

Dynamique et apte à gérer un service housekeeping d'une cinquantaine de personnes.


Informations complémentaires

Poste à pourvoir en CDD (qui se poursuit potentiellement en CDI)

Possibilité d’évolution au sein du groupe Four Seasons, leader mondial de l'hôtellerie de luxe

Mutuelle d'entreprise avantageuse

Logement de fonction fourni pendant les 4 premiers mois

Prix préférentiel sur le ski pass

Prix préférentiel dans nos restaurants

Nombreux avantages CSE

Votre motivation et votre dynamisme feront toute la différence

Four Seasons est classé par le magazine FORTUNE parmi les 100 meilleures Compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.
Avec une implantation internationale, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.
Situé sur les versants du Mont d’Arbois, notre domaine est constitué de 2 hôtels Four Seasons ( Resort Hotel & Les Châlets du Mont d’Arbois), 10 restaurants donc le 1920 - La Dame de Pic étoilé au guide Michelin, ainsi qu’un golf et l’un des plus grands spas des Alpes françaises. S'inscrivant dans la tradition alpine, nos établissements perpétuent l'héritage inégalé de la famille Edmond de Rothschild en offrant un cadre intime et privilégié, aux premières loges du spectacle de la nature.

Si les valeurs diversité, inclusion et appartenance font sens pour vous alors n’attendez plus pour nous rejoindre

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