Customer Support Engineer
il y a 2 semaines
Description
At KLA each employee contributes to the advancement of humanity and technology through our industry leading tools and solutions
A Customer Support Engineer at KLA is primarily responsible for customer service activities associated with installation, troubleshooting, diagnosing, and repairing of capital equipment at customer sites.
This is an excellent opportunity for a recent engineering Graduate to start their career or an experienced Engineer to progress their career in a technically challenging environment
Key responsibilities:
·Responsible for customer service activities associated with installation, troubleshooting, diagnosing and repairing of capital equipment at customer sites.
·Represents the company to the customer and assumes accountability for customer satisfaction with service.
·Repairing of system level problems (which have multiple causes and for which no standard procedures exist)
·Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems.
·Assures operational quality of system equipment.
·Coordinates actions with customers to minimize down time.
·Prepares quotes for customers based on labour, travel expenses incurred and parts needed.
·There will be between 70% to 80% travel in this role to customers site.
Skills and experience
·Experience with troubleshooting techniques in repairing complex and sophisticated tools.
·Well-able to read and interpret electronic/electro-mechanical schematics and drawings.
·Ability to address overall system issues (hardware, software, networking, automation, applications); ability to drive customer improvement programs, change order programs.
·Understanding of customer application/utilization of assigned equipment set in production environment desirable.
·Excellent analytical problem-solving skills
·Creative thinking approach to deal with customer challenges and needs
·Fluent English (Both written and spoken)
· A valid driving license is required for the country you will be working in
Minimum Qualifications
Bachelor’s level Degree in Engineering, Electronics, Electrical Engineering and 2 years of related work experience or 5 years industry working experience
-
Customer Support Engineer
il y a 4 semaines
Montbonnot-Saint-Martin, France KLA Temps plein**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Customer Support Engineer
il y a 4 semaines
Montbonnot-Saint-Martin, France KLA Temps plein**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Customer Support Engineer
il y a 3 jours
Montbonnot-Saint-Martin, France KLA Corporation Temps plein**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Customer Support Engineer
il y a 6 jours
Montbonnot-Saint-Martin, France 2060 K-T SARL France Temps pleinDescription We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed. YOUR MAJOR RESPONSIBILITIES: Successful applicants will be formally trained at one of our...
-
Customer Service Engineer Corbeil Essonnes
il y a 1 mois
Montbonnot-Saint-Martin, France KLA Temps plein**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Internship - Customer Service Engineer
il y a 1 mois
Montbonnot-Saint-Martin, France KLA Temps pleinCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Customer Support Engineer
il y a 6 jours
Saint-Germain-en-Laye, France Exail Temps plein#JoinOurCrew Mission At the core of the company groups, team up with 30+support engineers across the globe. Belong in a variety of technicalbackgrounds and expertise. Work side by side with our customers both on -siteand remote to assist every step of an exail product integration and operation.This unique position ensures hands-on experience with...
-
Internship - Customer Service Engineer
Il y a 2 mois
Montbonnot-Saint-Martin, France 2060 K-T SARL France Temps pleinDescription KLA is looking for high-energy intern for several exciting projects in our Grenoble, France location. This opportunity will be a gateway to the KLA world to start a ground-breaking journey with one of the industry's leading semiconductor equipment companies: you will have the chance to better understand the Company and the multiple roles...
-
application Engineer
il y a 2 jours
Montbonnot-Saint-Martin, France Unity Semiconductor Temps pleinWe are seeking a dynamic individual to join our team in a multifaceted role encompassing sales support, product quality assurance, and customer service. This position offers the unique opportunity to engage directly with customers and the sales team, ensuring technical needs are identified and met through expert product demonstrations and quality...
-
Field Service Engineer
il y a 3 jours
Montbonnot-Saint-Martin, France KLA Temps plein**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Applications Engineer, Staff
il y a 1 mois
Montbonnot-Saint-Martin, France Synopsys Temps plein42665BR - FRANCE - Montbonnot **Job Description and Requirements** We are looking for an innovative, Design For Test (DFT) Engineers to be a part of the European Test Solutions Team. The Test Group is a critical part of delivering a complete end-to-end solution to fulfill the customer needs. If you are an enthusiastic, motivated engineer and can connect...
-
Embedded Application Engineer
il y a 4 semaines
Montbonnot-Saint-Martin, France IC Resources Temps pleinEmbedded Application Engineer -(Location - Montbonnot, near Grenoble) Overview -Become an Embedded Application Engineer for a pioneering Deep Tech firm located near Grenoble renowned for its revolutionary strides in both hardware and software technologies, specifically designed to cater to the needs of high-performance computing markets. Continuously pushing...
-
Application Engineer
il y a 4 semaines
Montbonnot-Saint-Martin, France Unity Semiconductor Temps plein**Responsibilities and duties**: - ** Customers support** - Assure continuous support of company tools install base at customers located primarily in EMEA territory. - Act as trainer of final users - Identify needs and develop corresponding solution based on company portfolio. - Co-work with customer group organization to assure proper functionality of...
-
Director of Customer Support
il y a 1 mois
Saint-Cloud, France Kyriba Temps pleinIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ The Director of Customer Support will be accountable to establish for the region an optimal customer service strategy and operation so they can maintain positive relationships with their customers,...
-
Product Development
il y a 1 mois
Saint-Christophe-du-Bois, France Howmet Aerospace Temps plein**Mission**: Based at the Toulouse plant (31) or at the Us-par-Vigny plant (95), the PDS Engineer will be fully integrated in the Products Development & Support Team which is part of the Global Sales Organization. PDS activities cover three main areas: 1. Products developments, optimization and when opportunities arise new products 2. Field products...
-
Customer Support Representative
il y a 2 semaines
Saint Pierre and Miquelon, France Snaphunt Temps pleinThe OfferA role that offers a breadth of learning opportunitiesLeadership RoleOpportunity to make a positive impactThe JobKey Responsibilities:Support Setup and Management: Implement and iterate on strategies for initial customer support setup using Zendesk, including email and web form communications.Direct Customer Interaction: Handle incoming queries and...
-
Senior power electronics Engineer
il y a 5 jours
Montbonnot Saint Martin, France Eaton Corporation Temps pleinEaton Corporation is a diversified energy management company that achieved a revenue of $22.3 billion in 2023. With energy-efficient solutions, we support our customers in more effective, safer, more efficient, and more sustainable management of electrical, hydraulic, and mechanical energy. Eaton is committed to improving quality of life and protecting the...
-
Customer Support Consultant
il y a 6 jours
Saint-Cloud, France Kyriba Temps pleinIt's fun to work in a company where people truly BELIEVE in what they're doing! About Kyriba Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that...
-
Senior power electronics Engineer
il y a 5 jours
Montbonnot-Saint-Martin, Auvergne-Rhône-Alpes, France Eaton Corporation Temps pleinEaton Corporation is a diversified energy management company that achieved a revenue of $22.3 billion in 2023. With energy-efficient solutions, we support our customers in more effective, safer, more efficient, and more sustainable management of electrical, hydraulic, and mechanical energy. Eaton is committed to improving quality of life and protecting the...
-
Sr. Manager
il y a 4 jours
Saint-Nazaire, France Spirit AeroSystems Temps pleinOverview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the France and Malaysia. The company's core products include fuselages, pylons, nacelles and wing components for the world's premier aircraft. Spirit AeroSystems focuses on affordable,...