Application Engineer
Il y a 2 mois
**Responsibilities and duties**:
- ** Customers support**
- Assure continuous support of company tools install base at customers located primarily in EMEA territory.
- Act as trainer of final users
- Identify needs and develop corresponding solution based on company portfolio.
- Co-work with customer group organization to assure proper functionality of tools
- ** Sales support**
- Execute competitive DEMOS for customers and create related reports
- Identify customers’ technical needs.
- Support Sales team to promote the company products portfolio
- Review technical specifications with customers
- ** Product quality**
- Qualify tool functionalities according to technical specifications
- Execute the Source Acceptance Test plan and document the outcome.
- Report nonconformity and contribute on quality assurance of products.
- **Miscellaneous**
- Contribute on innovation and validation of new solutions
- Provide feedback during design review sessions for all new and existing development activities
- Fluent in English, French, and Italian as a plus.
- Available to be temporary relocated to support fix-term projects in partnership with customers
**Relationships with**:
- Employees: information, training
- Clients: information, training
- Partners (university, company, etc.): information
- Suppliers: information
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