Majordome

THE GROUP

VOILE D’OR offers a portfolio of luxury villas and iconic residential hotels with unique character in the world’s most beautiful vacation destinations and capital cities, combined with personalized service of the highest quality.

Site internet : https://voiledor.com/

THE VILLA

Located in the heart of Saint-Tropez, the villa features six en-suite bedrooms and a fairytale children’s dormitory for up to six kids, accommodating up to 18 guests. The property features contemporary architecture, spacious terraces, a landscaped garden, a heated pool, and various amenities.

Address: Saint-Tropez

Position Overview

We are seeking a highly skilled and experienced Butler / Majordome to deliver an exceptional, discreet and fully personalised service to guests staying at the villa, an ultra-luxury private residence on the French Riviera.

The Butler acts as the central point of contact for guests, ensuring a seamless, anticipative and refined experience from pre-arrival to departure.

This role requires precision, discretion, anticipation and absolute attention to detail, in line with the highest standards of luxury hospitality and private service.

Missions

1. Guest Experience & Service

Act as Maître de Maison during guest stays

Prepare and coordinate all aspects of guest arrival (preferences, setup, amenities) Welcome guests and ensure a smooth and discreet check-in / check-out Deliver a fully personalised and bespoke service throughout the stay

Anticipate guest needs and preferences, including repeat guest habits Ensure constant guest satisfaction and excellence in service delivery

2. Villa Preparation & Standards

Ensure the villa is prepared according to guest preferences and Voile d’Or Brand Standards

Maintain all guest areas in perfect condition at all times

Conduct regular inspections of: - Bedrooms - Bathrooms - Living areas - Outdoor spaces

3. Service Delivery (Food & Beverage)

Coordinate and assist with all meal services with the Chef Execute or supervise: - Table set-up - Service (formal / informal) -

Beverage service Ensure presentation and timing meet ultra-luxury expectations 4. Coordination of Operations Coordinate daily operations with: - Housekeeping - Chef - Technical team Ensure seamless communication between all departments Monitor service quality and execution across the villa

3. Service Delivery (Food & Beverage)

Coordinate and assist with all meal services with the Chef Execute or supervise: - Table set-up - Service (formal / informal) - Beverage service

Ensure presentation and timing meet ultra-luxury expectations

4. Coordination of Operations

Coordinate daily operations with: - Housekeeping - Chef - Technical team

Ensure seamless communication between all departments

Monitor service quality and execution across the villa

5. Concierge & Lifestyle Services

Organise and manage all guest requests: - Transfers - Restaurants - Activities - Events Maintain and develop a strong network of local partners Deliver unique and tailored experiences

6. Inventory & Supplies Monitor and control: - Guest amenities - Beverages -

Service equipment

Ensure all necessary items are available at all times

Report any missing or damaged items

7. Property Oversight Conduct daily inspections of the property

Identify and report any maintenance issues

Ensure immediate resolution in coordination with technical teams

8. Discretion & Confidentiality Ensure absolute confidentiality at all times

Maintain a discreet and professional presence

Build trust with UHNW clients

Candidate Profil

Minimum 3–5 years experience in: - Luxury hospitality (5* / Palace) - Private households - Yachting (Butler / Steward)

Strong service culture and attention to detail

Excellent interpersonal and communication skills

Ability to anticipate and adapt quickly

Fluent in English (French required, additional languages a plus)

Key Competencies

Anticipation & proactivity

Discretion & confidentiality

Precision & attention to detail

Service excellence mindset

Organisation & adaptability

Personal Qualities

Impeccabl