Event Registration Coordinator

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting tens of thousands of athletes every season.

To support our growing Ticketing & Marketing team, we are looking for a committed Events Registration Coordinator (On-Site) (m/f/d) to join our HYROX EU Event team on a full-time basis. This is a fully on-site, execution-focused role. The primary purpose of this position is to travel directly to our event venues across Europe, supporting local teams and ensuring a seamless, high-quality registration experience for all participants on event days as well as during setup days.

You will be traveling extensively, both during weekdays for setup/pre-event operations and on weekends for race days, attending 15–20 multi-day HYROX events per season across Europe.

YOUR RESPONSIBILITIES

• End-to-End Registration Management: Oversee the full registration process on-site, from hardware setup and pre-registration through to event day execution and post-event breakdown.

• Technical On-Site Setup: Ensure all registration hardware (laptops, scanners, printers, tablets) is set up correctly, tested, and fully functioning throughout the event weekend.

• Team Supervision & Leadership: Brief, train, supervise, and support local registration staff and volunteers to maintain high and consistent service standards.

• Troubleshooting & Customer Care: Handle on-the-spot registration, check-in, or ticketing issues in a calm, professional, and customer-focused manner.

• Policy & Compliance Enforcement: Enforce event policies and Terms & Conditions regarding waivers, missing tickets, late arrivals, or disputes, reporting major incidents to Event Operations.

• Cross-Functional Collaboration: Work closely with Event Production, Ticketing, and Logistics teams to collaboratively solve complex on-site operational challenges.

• European Tour Travel: Travel to and execute registration operations at 15-20 multi-day HYROX events across Europe per season.

YOUR PROFILE

• Experience Level: Independent, adaptable, entry-level candidates or early-career professionals with initial practical experience in live events, hospitality, ticketing, or event operations.

• Maximum Travel Willingness: Exceptional willingness and flexibility to travel extensively across Europe (attending approximately 15-20 multi-day event weekends per season).

• Problem-Solver Mindset: Hands-on mentality with strong organisational skills and the ability to think on your feet and stay calm under pressure in a fast-paced environment.

• Tech Affinity: Comfortable setting up, handling, and troubleshooting basic event technology and hardware (scanners, printers, tablets, laptops).

• Communication & Team Skills: Clear visual and verbal communicator with strong interpersonal skills to lead volunteer teams and interact positively with athletes.

• Language Skills: Fluent in English and France; knowledge of German or other (European) languages is a plus.

• Location: You can be located in Milan, Hamburg, Paris or London.

• Passion: A strong passion for sports, live event culture, and the HYROX brand.

WHAT WE OFFER

• The opportunity to take on responsibility in a fast-growing, international company with a strong sports DNA.

• Flat hierarchies, quick decision-making processes, and plenty of room for your ideas.

• A motivated, international team with a genuine passion for sports and events.

• A healthy work-life balance thanks to flexible, trust-based working hours.

• Employee discounts in our HYROX stores.

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (without a photo) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment.