Client Solutions Manager

**Responsibilities**
We are seeking a Client Solutions Manager to join our Consumer Services team, driving growth for advertisers in verticals such as Financial Services, Telco, Gaming, Travel, and others.


In this role, you will act as the strategic bridge between our platform and our partners, moving beyond simple account management to become a trusted business advisor. You will collaborate closely with sales and product teams to analyze complex metrics and unique platform data, translating them into compelling narratives that maximize ROI.

By proactively monitoring campaign performance and aligning platform solutions with client marketing initiatives, you will exceed expectations and secure future investment.


Responsibilities

- Advertiser growth : manage long-term relationships and partner with the sales team on media strategy to scale advertiser investment and deliver against business goals.

- Product adoption: drive the adoption of our multiple advertising formats and measurement solutions, ensuring campaigns are implemented using best practices while working with product teams to troubleshoot technical issues and guide platform strategy.

- Data analysis & optimization: demonstrate deep analytical expertise by monitoring proprietary metrics to identify real-time optimization opportunities that improve campaign efficiency and performance.

- Strategic consulting: translate performance data into actionable business insights and compelling narratives to present during business reviews and regular meetings with your clients.


**Qualifications**
Minimum Qualifications

- Demonstrated experience of account management/performance experience in digital marketing

- Strong understanding of the media and advertising landscape, with hands-on experience in digital and programmatic sales.

- Experience in analysing data and identifying insights to assess campaign performance

- Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP)

- Ability to thrive in a rapidly evolving environment and adapt quickly to constant change.

- Fluent in French and English. High written and oral proficiency in French is required as this role will work with regional clients


Preferred Qualifications

- Knowledge of self-serve advertising platforms, auction dynamics, and biddable media buying.

- Results oriented with high attention to detail and strong organisational skills

- Proactive attitude with excellent project management, organisational, and analytical skills

- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders

- Experience diagnosing and solving technical problems with product and engineering teams


**About TikTok**
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​



**Why Join Us**
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​