International Customer Management
il y a 2 semaines
Nous recherchons activement un(e) Technicien support de proximité afin d'intégrer notre client grand compte.
Interlocuteur privilégié pour la gestion des incidents avec l'opérateur.
Traiter toutes les demandes, dont les remontées d'incidents, à la fois pour le fonctionnel (métier et bureautique) et pour l'infrastructure (postes de travail, serveurs et réseau),
Créer des tickets faisant suite à une escalade ou la réception d'un mail, en s'appuyant sur des outils de gestion des tickets.
Ouvrir les tickets créés par l'utilisateur final, analyser, résoudre et si besoin escalader les demandes vers les équipes de support niveau 2,
Communiquer des messages d'informations aux utilisateurs en cas d'incident ayant une conséquence business touchant plusieurs utilisateurs.
Avoir le sens du service et de l'écoute
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Customer Account Manager
il y a 4 semaines
Courbevoie, Île-de-France Sociabble Temps pleinCompany DescriptionWhat if companies had truly informed, engaged, and influential employees?This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS platform for Internal Communication, Employee Advocacy, and Employee Engagement.11 years later, Sociabble is used in more than 180 countries, by companies such as Coca-Cola, Mars,...
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Customer Success Manager- CDI H/F
il y a 2 semaines
Courbevoie, Île-de-France Talentia Software Temps pleinTalentia Software est un éditeur de logiciels français à dimension internationale, spécialisé dans la performance RH et financière. En pleine transformation, nos valeurs sont au cœur de notre croissance : Engagement, Expertise, Innovation et Agilité. Nous avons conscience que le bien-être de nos collaborateurs et de nos clients est notre premier...
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Customer Success Manager H/F
il y a 2 semaines
Courbevoie, Île-de-France Lefebvre Dalloz Temps pleinQui sommes-nous ? Lefebvre Dalloz est une nouvelle marque qui porte une offre globale d'édition, de formation et de logiciels et services des marques historiques Editions Francis Lefebvre, Francis Lefebvre Formation, Editions Législatives, Editions Dalloz, Dalloz Formation, ELEGIA, Bärchen et CSP Docendi. Ce regroupement confère à Lefebvre Dalloz une...
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Customer Success Manager H/F
il y a 7 jours
Courbevoie, Île-de-France Lefebvre Dalloz Temps pleinQui sommes-nous ? Lefebvre Dalloz est une nouvelle marque qui porte une offre globale d'édition, de formation et de logiciels et services des marques historiques Editions Francis Lefebvre, Francis Lefebvre Formation, Editions Législatives, Editions Dalloz, Dalloz Formation, ELEGIA, Bärchen et CSP Docendi. Ce regroupement confère à Lefebvre Dalloz une...
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Senior international sales manager
il y a 4 semaines
Courbevoie, Île-de-France TRANSATEL (an NTT company) Temps pleinTransatel is seeking a dynamic and results-driven International IoT Sales Manager to lead our sales efforts and drive growth in the fast-paced world of connectivity solutions. As a Sales Manager, you will play a pivotal role in expanding our customer base, with a real leadership role across the organization. You will lead, mentor, and motivate a Sales Team...
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Customer Success Manager
il y a 2 semaines
Courbevoie, Île-de-France iSupplier Temps pleinCréée en 2018, iSupplier est une start-up française innovante et dynamique, fière de faire partie de la prestigieuse communauté FrenchTech 120. Nous accompagnons les directions achats pour simplifier la gestion de leurs fournisseurs et pour trouver les meilleurs experts IT grâce à notre marketplace et notre communauté. Notre expertise séduit...
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Sr. Customer Solutions Manager, AGS France CSM
il y a 3 heures
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) Temps pleinAs an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In the role,...
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International Sales Manager M/F
il y a 4 semaines
Courbevoie, Île-de-France TRANSATEL (an NTT company) Temps pleinTransatel is a global provider of cellular connectivity solutions and Europe's leading aggregator of virtual mobile network operators (MVNOs). How about connecting the world, beyond borders? Your missionTransatel is seeking a dynamic and results-driven International IoT Sales Manager to lead our sales efforts and drive growth in the fast-paced world of...
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Program Manager
il y a 2 heures
Courbevoie, Île-de-France Idemia Temps pleinOur Business Unit, IDEMIA Public Security, is one of the leading global providers of biometric solutions that facilitate and secure movements, access, and protection. PurposeWe are seeking an experienced Program Manager to oversee and manage customer relations and program execution. The ideal candidate will have a strong background in government business,...
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Senior Credit Manager
il y a 4 semaines
Courbevoie, Île-de-France Nexans Temps pleinAs Senior Credit Manager, you will be the interface between Sales, Financial Department and Controlling team in BG/BU organisation in France. Reporting directly to Nexans France Finance Director, you will manage a team of 7 people. You will be responsible for :Risk monitoring :Permanently review and maintain of granted insurer credit limit to potential and...
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Customer Success Manager BtoBtoC H/F F/H
il y a 4 semaines
Courbevoie, Île-de-France Datanumia GROUPE EDF Temps pleinPrésentation de l'offreDatanumia développe des solutions digitales innovantes pour suivre, optimiser et piloter les consommations énergétiques et l'empreinte carbone dans l'habitat individuel ou collectif, les bâtiments tertiaires ou les industries. FonctionAu sein de la direction Sales et Marketing, nous recherchons un/une Customer Success Manager...
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Project Manager F/H
il y a 3 heures
Courbevoie, Île-de-France Framatome Temps pleinJob details Category G - PROJECT MANAGEMENT - G3 - Contract management Job Opening Title Project Manager F/H Job type Non fixed term Salary range de 50 à 70 K€ BU description The Fuel Business Unit (BU) of Framatome offers innovative safe fuels with high performance to worldwide utility customers. The BU scope includes the...
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ACCOUNT MANAGER
il y a 4 semaines
Courbevoie, Île-de-France Sociabble Temps pleinCompany DescriptionWhat if companies had truly informed, engaged, and influential employees?This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS platform for Internal Communication, Employee Advocacy, and Employee Engagement.11 years later, Sociabble is used in more than 180 countries, by companies such as Coca-Cola, Mars,...
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Technical Account Manager
il y a 3 heures
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) Temps pleinWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help Independent Software Vendors customers to maximize the value and benefits of AWS Services?As a Technical Account Manager (TAM) in AWS Enterprise Support ISV segment (AWS customer who sell s/w solutions (often SaaS) built using AWS services), you will...
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Account Manager
il y a 2 heures
Courbevoie, Île-de-France Varonis Temps pleinDescription Summary The Account Manager is responsible for selling and presenting Varonis' products and services to current and net-newprospective enterprise accounts. The Varonis Account Managerwill be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business justification to the end-user, while ensuring that the...
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Key Account Manager
il y a 4 semaines
Courbevoie, Île-de-France BYD FRANCE Temps pleinbuild a zero-emission future that reconnects humanity with nature. BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. BYD France is the French National Sales Company of BYD BV...
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Enterprise Support Manager, EMEA-ISV
il y a 2 heures
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) Temps pleinAs an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help Amazon's largest and most strategically important customers navigate the operational challenges of cloud computing. You will work with our top-tier customers, supporting the software development life-cycle for cloud...
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Technical Account Manager
il y a 3 heures
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) Temps pleinWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help Independent Software Vendors customers to maximize the value and benefits of AWS Services?As a Technical Account Manager (TAM) in AWS Enterprise Support ISV segment (AWS customer who sell s/w solutions (often SaaS) built using AWS services), you will...
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Senior Account Manager
il y a 4 semaines
Courbevoie, Île-de-France HTAG RECRUTEMENT Temps pleinOur client is a global asset finance partner enabling businesses to more easily access equipment, technology and software to help them grow. They deliver sustainable and effective financing solutions, along with insights and advice, that drive smarter and more economical use of capital assets. As the Senior Account Manager, you will be joining our clients...
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Customer Success Manager BtoBtoC H/F F/H
il y a 3 jours
Courbevoie, Île-de-France Datanumia GROUPE EDF Temps pleinMise en ligne le 05/03/2025 Principales caractéristiques de l'offre d'emploiType de contrat :CDINiveau de formation :BAC +4 / BAC +5Expérience :5 - 10 ansSpécialité(s) :Commercial / Vente / MarketingPays / Région :FranceVille :4 place des Vosges 92400 CourbevoieDescription de l'offreDatanumia développe des solutions digitales innovantes (portails web,...