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IT Service Manager Homeoffice
Il y a 2 mois
Junior IT Service Manager (m/f/d)
JUNIOR IT SERVICE MANAGER*
NEW YORKER is not only an employer, but also a network of motivated and diverse teams that is looking for more real personalities. Whether you already have several years of professional experience or are a young talent looking to help shape the NEW YORKER world of tomorrow, with us you have the opportunity to grow both professionally and personally. Our IT teams are actively involved in business process design and Group-wide projects. We don't let IT do it, we do it ourselves. Join us and use your expertise to become part of our team in one of the most beautiful industries in the world and be responsible for
Take on operational responsibility and control for existing IT processes (incident management, problem management or change management)
Monitor and ensure service quality (on the process and system side)
Report and monitor key figures for our IT services
Actively support the improvement of the asset and configuration management process
Develop and conduct process training courses
You have successfully completed your university studies in the field of computer science, business informatics or a comparable education
You have initial experience with service management tools, ideally Matrix 42 products
You have a strong interest in participating in projects in the IT service sector
You have a very good command of German and good written and spoken English
No problem - we'll walk the path together as a team
A personal buddy as part of our mentoring program as well as an onboarding event, which is offered in addition to our company and team events.
Then apply and become part of a unique team at NEW YORKER
To make it easier to read, we use the masculine form for personal terms in the text.