Technical Account Manager French
il y a 2 jours
At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. Discover your next exciting career opportunity.... The Role: Are you passionate about technology? Do you have a consultative mindset? Do you like being a trusted security advisor for our customers? If so, the Customer Service / Technical AccountManager (TAM) is a great opportunity for you. With the threat landscape constantly evolving you will get the opportunity to act as a security expert in the areas of threats, security products and customer domains. As a Trend Micro Customer Service Manager you are making sure that your customers get the best support to secure their IT estate. Overview: The Customer Service/ Technical Account Manager (TAM) is responsible for proactive technical support for Trend Micro's Managed Service premium customers, managing the customers' accounts for their technical and security needs. Key Responsibilities:
- Passionate about customer success, providing proactive regular health checks, sharing threat intelligence reports and sharing best practice
- Build a strong relationship with our customers
- Onboarding new customers to Trend platforms, including Vision One
- Being a customer advocate, representing the customers needs internally
- Provide guidance, consultancy, technical support, and problem resolution to key customers/channel partners during onboarding and implementation projects.
- Providing account management by proactively supplying customers with technical updates, monthly/quarterly case reviews, threat assessment/advisories for proactive risk protection, training customers on product & threat, providing notifications on enhancements/bug-fixes
- Escalate, manage and progress technical support cases where appropriate
- Work closely with account managers to identify expansion opportunities and risk
- Present to all levels of a customer organisation right up to C-level and ability to run POC on Trend Micro solutions and products
- Contribute to customer support improvement initiatives and project
- We are looking for a candidate with drive, enthusiasm, with a strong work ethic and a desire to learn and develop their career within cyber security
- Ideally with 3+ years experience in post-sales technical support, technical account management or a related field
- Practical knowledge of Linux, Windows and networking.
- Good interpersonal skills and customer service oriented.
- Good problem-solving skills with a strong attention to detail
- Comfortable working in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products
- Be resourceful, self-managed, energetic, friendly and have excellent communication skills
- Strong in documentation and process methodology.
- Technical Certification in IT, Networking and Security will be an advantage.
- Fluency in written and spoken English and French
-
Technical Account Manager French
il y a 3 semaines
Paris, France Trend Micro Incorporated Temps pleinDiscover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
-
Technical Account Manager
Il y a 6 mois
Paris, France Fortinet Temps plein**Fluency in French and English is mandatory** **It is preferable that you are based close to a Fortinet office -locations include Paris and Valbonne - so you can work on a hybid work model.** Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are...
-
Technical Account Manager
il y a 2 jours
Paris, France Trend Micro Incorporated Temps pleinDiscover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...
-
Technical Account Manager
il y a 2 jours
Paris, France Dataiku Temps pleinSince our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations,...
-
Technical Account Manager, France
il y a 1 mois
Paris, France Nutanix Temps pleinHungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with Nutanix customers....
-
Technical Account Manager
Il y a 6 mois
Paris, France swan.io Temps plein**About**: Swan, a European fintech company, is the easiest way to add banking features to your product. This can be called “Banking-as-a-Service” or “Embedded finance”. We built Swan so that anyone can start embedding banking features within just minutes of visiting our website. Swan is truly fast and easy to use. Swan already has 94 customers...
-
Technical Account Manager
il y a 2 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
Il y a 3 mois
Paris, France GlobalBlue_IT Temps pleinJob Description TECHNICAL ACCOUNT MANAGER - FRANCE Reporting to: IT Director - France Location: Paris-France OVERVIEW Nature and aim of the position The holder of this position is managing technical integration projects with external partners (merchants, Point of sales vendors, Payment service providers ) from the definition phase, execution and the...
-
Technical Account Manager, France
Il y a 2 mois
Paris, France Nutanix Temps pleinHungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with Nutanix customers....
-
Technical Account Manager
Il y a 4 mois
Paris, France PASQAL Temps plein**About Pasqal** PASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools. In addition to the exceptional computing power they provide, QPUs are highly energy efficient and will contribute to a significant reduction in the carbon footprint of the HPC industry. As part of our strong growth, we are recruiting a Technical...
-
Technical Account Manager
Il y a 6 mois
Paris, France Sparteo Temps plein**Sparteo - Suite of Solutions for Web Publishers**: Since 2016, we have been offering cutting-edge adtech solutions to help publishers generate more value on their websites. How? Thanks to our dedicated and passionate teams! We are committed to providing them with all the means necessary to contribute to realizing ours and our clients' ambitions. Since the...
-
Technical Account Manager, France
il y a 1 mois
Paris, France Nutanix Temps plein**Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with...
-
Technical Account Manager
il y a 7 jours
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
il y a 2 jours
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI,...
-
Senior Technical Account Manager
Il y a 3 mois
Paris, France UiPath Temps pleinLife at UiPath: The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving,...
-
Technical Account Manager
il y a 3 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
il y a 4 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
il y a 2 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
il y a 2 semaines
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
il y a 2 jours
Paris, France Pubstack Temps pleinWe are Pubstack Founded in Paris, with customers and team members everywhere! We are a fast-growing startup based in Paris and founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A round. First of all, Pubstack is a human adventure. We are building the most exceptional team to solve complex problems for our customers. ...
