Technical Account Manager
Il y a 6 mois
**About**:
Swan, a European fintech company, is the easiest way to add banking features to your product. This can be called “Banking-as-a-Service” or “Embedded finance”. We built Swan so that anyone can start embedding banking features within just minutes of visiting our website. Swan is truly fast and easy to use.
Swan already has 94 customers across 10+ European countries, large enterprise and startups alike. They include Carrefour, Pennylane, Alma, and Ride Capital. We’re on track to take things much, much further, by embarking on Europe — localizing our product, and internationalizing our team and partner portfolio.
Swan has received 21M€ funding from VCs like Accel and Creandum. We’re a Mastercard principal member and a licensed financial institution, passported across Europe.
We have a hybrid remote-work policy, with 150+ Swanees across offices in Paris, Bordeaux, Berlin, Amsterdam and Barcelona Wherever you’re coming from, come as you are We’re open to all kinds of people, from all walks of life. If you’re excited about joining a European fintech adventure, Swan is the way
**To learn more about us**: About Swan ; Our story.
***Job description**:
Swan is looking for a Technical Account Manager to join its team. Reporting to Thomas, our Head of Operations, you will join a team our Operations team and will work closely with the Business and Sales team.
**Your mission**
- Support our clients towards the success of their onboarding, by helping them understand and use our APIs
- Respond to functional and technical questions from customers, by questioning them - understanding their context and their needs
- Develop a consultative and solution-based approach to answer our customers needs
- Improve documentation and implement any idea allowing a better client onboarding
- Effectively work cross-functionally across the organization (Product, Engineering, Compliance, Operations and Sales teams) to improve our processes and imagine new features
**Your team**
Operations are a key pillar to Swan’s success. Their mission is to provide a flawless end-end customer experience.
This team includes our Technical Account Managers, end-user support, as well as our KYC teams. These folks are all about customer obsession and making sure Swan offers the smoothest, most elegant BaaS experience out there
Learn more about Technical Account Manager position.
**Preferred experience**:
**You’re a great match if**:
- An engineering background centered around web technology
- Previous experience in Pre Sales, Technical Account Manager, Technical Project Manager role would be a plus
- Excellent communication and presentation skills: demoing products, explaining value and fielding technical, process and business-related questions
- Knowledge of HTTP, REST and OAuth
- Ability to understand and explain technical concepts from developers to C-levels
- Excellent working abilities in English. A second European language (French, Spanish, German, Dutch) would be a plus.
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.
It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying
- Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief._
- When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area._
**About Swan**:
**Perks of being a Swanee**:
- ESOP packages available
- Flexible remote policy, ask us about it
- The best health insurance: Alan
- Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.
- We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days.
- Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.
- This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.
**Our values**:
**Be human**: Be straightforward, transparent, and sincerely care. It's all about integrity and doing the right thing.
**Ambition**: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions
**Collaboration**: We believe in the power of collective intelligence. We love to challenge others' ideas and be challenged in return. May the best ideas win.
**"Move fast, don't break things”**: If we must choose between security and going fast, we choose security. We are in banking, after all.
**Make everything simple**: Simplicity.
You can find out m
-
Technical Account Manager
Il y a 2 mois
Paris, France Fortinet, Inc. Temps pleinJob DescriptionFluency in French and English is mandatoryIt is preferable that you are based close to a Fortinet office -locations include Paris and Valbonne- so you can work on a hybid work model. We are also open to hearing from applicants from other areas too.Would you like to join the leading global provider of network security solutions to help...
-
Technical Account Manager
Il y a 3 mois
Paris, France PASQAL Temps plein**About Pasqal** PASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools. In addition to the exceptional computing power they provide, QPUs are highly energy efficient and will contribute to a significant reduction in the carbon footprint of the HPC industry. As part of our strong growth, we are recruiting a Technical...
-
Technical Account Manager, France
il y a 4 semaines
Paris, France Nutanix Temps pleinHungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with Nutanix customers....
-
Technical Account Manager, France
il y a 3 semaines
Paris, France Nutanix Temps plein**Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with...
-
Technical Account Manager, France
il y a 4 semaines
Paris, Île-de-France Nutanix Temps pleinThe OpportunityNutanix is seeking a highly skilled Technical Account Manager to join our Professional Services organization in France. As a Technical Account Manager, you will be a technical expert in Nutanix platforms, responsible for ensuring customer satisfaction, strengthening relationships, and building trusted advisor relationships with Nutanix...
-
Technical Account Manager
il y a 4 semaines
Paris, Île-de-France Nutanix Temps pleinAbout the RoleNutanix is seeking a seasoned technical account manager to join its professional services organization in Paris. The ideal candidate will possess excellent technical acumen, with a deep understanding of virtualization, data center infrastructure, and enterprise software solutions.This role requires a strong focus on building and maintaining...
-
Technical Account Manager
il y a 1 jour
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Technical Account Manager
Il y a 3 mois
Paris, France Scaleway Temps pleinDepuis nos bureaux situés à Paris et à Lille, nous perfectionnons quotidiennement l'écosystème cloud de Scaleway, dont nous sommes les premiers utilisateurs. Nos quelques 25 000 clients nous choisissent pour notre redondance multi-AZ, notre expérience-utilisateur fluide, nos datacenters neutres en carbone ainsi que nos outils natifs de gestion...
-
Associate Technical Account Manager, France
Il y a 2 mois
Paris, France Nutanix Temps plein**Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Associate Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships...
-
Technical Account Manager, France
il y a 1 mois
Paris, France Nutanix Temps pleinProfessional Services Paris, France Req.Num.: N1105Hungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build...
-
Technical Account Manager, France
il y a 1 mois
Paris, France Nutanix Temps pleinHungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with Nutanix customers....
-
Technical Account Manager
il y a 1 mois
Paris, France Kaminoretail Temps pleinCompany Overview: Kamino Retail stands at the forefront of retail media innovation as a pioneering SAAS platform. We equip retailers with advanced tools and solutions to revolutionize their advertising strategies, amplify customer engagement, and drive concrete results. Join us in shaping the future of retail media through innovation, collaboration, and...
-
Regional Technical Account Manager
Il y a 5 mois
Paris, France Ledger Temps pleinWe're making the world of digital assets accessible and secure for everyone. Join the mission. Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team...
-
Technical Account Manager French
il y a 1 semaine
Paris, France Trend Micro Incorporated Temps pleinDiscover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
-
Cybersecurity Technical Account Manager
il y a 4 semaines
Paris, Île-de-France Trend Micro Temps pleinUnlock Your Potential in CybersecurityTrend Micro, a global leader in cybersecurity, is seeking a highly skilled Customer Service Manager to join our team. As a trusted security advisor, you will be responsible for providing proactive technical support to our premium customers, ensuring their IT estate is secure and protected.About the Role:The Customer...
-
Technical Account Manager
il y a 1 mois
Paris, France Scaleway Temps pleinFondée en 1999, Scaleway est la filiale cloud du groupe Iliad, l’un des leaders des télécommunications en Europe. Notre mission est de favoriser une industrie numérique plus responsable en aidant les développeurs et les entreprises à créer, déployer et adapter des applications à n'importe quelle infrastructure.Depuis nos bureaux situés à Paris...
-
Technical Account Manager
Il y a 2 mois
Paris, France GlobalBlue_IT Temps pleinJob Description TECHNICAL ACCOUNT MANAGER - FRANCE Reporting to: IT Director - France Location: Paris-France OVERVIEW Nature and aim of the position The holder of this position is managing technical integration projects with external partners (merchants, Point of sales vendors, Payment service providers ) from the definition phase, execution and the...
-
Technical Account Manager
Il y a 6 mois
Paris, France Sparteo Temps plein**Sparteo - Suite of Solutions for Web Publishers**: Since 2016, we have been offering cutting-edge adtech solutions to help publishers generate more value on their websites. How? Thanks to our dedicated and passionate teams! We are committed to providing them with all the means necessary to contribute to realizing ours and our clients' ambitions. Since the...
-
Technical Account Manager
il y a 3 semaines
Paris, France PASQAL Temps pleinAbout PasqalPASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools. Our innovative technology enables us to address use cases that are currently beyond the reach of the most powerful supercomputers; these cases can concern industrial application challenges as well as fundamental science needs. In addition to the exceptional...
-
Technical Account Manager
il y a 7 jours
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
