Manager, Account Management
Il y a 2 mois
Company DescriptionCheckout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.Job DescriptionThe roleCheckout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to develop a growth strategy with a portfolio of French Enterprise and Mid-Market merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.You will be the owner of your portfolio’s revenue targets, and the merchants’ main point of contact post integration, thus acting as an ambassador of our brand and responsible for driving merchant satisfaction and engagement.You will work closely with our Product, Performance analysts, Risk and Engineering teams to convey merchant feedback, inform Product prioritization decisions, and ensure the highest level of service and performance to your portfolio of merchants, thus positioning yourself as a trusted advisor and key strategic partner supporting merchants’ growth, efficiency and innovation. The key for success here will be the ability to apply your business savvy knowledge, strategic analysis skills and the required gravitas to effectively communicate and influence at all levels internally and externally to achieve win-win scenarios, develop and promote the value proposition in line with your merchants’ specific needs and ambitions.The ideal candidate is, ambitious and hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference.How you’ll make an impactDeveloping a growth strategy with a portfolio of French Enterprise and Mid-Market merchants, and owning revenue and merchant engagement targets.Crafting merchant-specific strategic account development plans focusing on payment performance, revenue generation and merchant satisfactionBuilding high touch, consultative and positive relationships and multi-stakeholder strategies with our merchants through regular and open communicationsDelivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.Analyzing merchant’s performance and provide recommendations to improve the payment flow / revenueFocusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levelsUnderstanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needsCollaborating with various teams across the company (e.g. Sales, Legal, Integration, Support, Performance, Product, Risk) to ensure an outstanding merchant experienceQualificationsWhat we’re looking for Proven experience in a B2B Account Management, Relationship Management or broader commercial role in the Tech industry (FinTech and/or Payments experience is a plus) A strategic problem solver with excellent project management and analytical skillsGood knowledge of today’s major e commerce and payments technologies, players and major future trendsCustomer driven and able to establish robust relationships with assigned customer baseMultifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrentlyProven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organizationAdditional InformationApply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.We believe in equal opportunitiesWe work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.Take a peek inside life at Checkout.com viaOur Culture video Our careers page Our LinkedIn Life pagesbit.ly/3OaoN1UOur InstagramSummaryType: Full-timeFunction: SalesExperience level: Mid-Senior LevelIndustry: Financial Services
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