Key Account Booking Agents English C2
il y a 2 semaines
Created in 2016, Free2Move simplifies mobility experiences by offering a wide range of services to meet the transportation needs of everyone.
With Free2Move, you can :
- Rent a city car for your stay in Italy
- Find the nearest charging station for your electric vehicle in Europe
- Reserve parking during your weekend in Paris
Born from the merger of the Stellantis Group and the startup TravelCar, Free2Move, thanks to its agility and pioneering spirit, has succeeded in establishing itself in just 6 years as a key player in revolutionizing mobility for all travelers.
Becoming the #1 choice for over 6 million users, Free2Move operates in more than 170 countries across 5 continents, is available in 30 languages and 26 currencies.
If you want to join a team of 800 experts and work on bold international projects, then you're in the right place
You will evolve in an ultra-dynamic, innovative, agile, internationally-oriented structure and join our talented teams, full of ideas and motivation, with multidisciplinary skills, at the crossroads of the digital ecosystem and the automotive sector, in full transformation.
As part of its growth, Free2Move Tunisia is looking for Key Account Booking agents to strengthen its teams.
Your missions :
- Answer incoming calls from agencies requiring additional vehicles.
- Answer incoming calls from B2B clients requiring a car rental reservation.
- Search in the BO for a car to meet the client's needs, whether in the F2M clean fleet or at an agency.
- If necessary, search for a car from external rental companies such as Thrifty.
- Create the reservation and inform the client (agency or B2B) of the availability of the car.
- Manage extensions and returns in the BO.
- Invoice the client in case IT is an agency.
Expected skills :
- British English, comfortable both orally and in writing
- Basic knowledge of the rental and billing profession ideally
- Very comfortable with computer tools
- Ability to work with high quality standards, autonomously and in a team.
- Strong communication skills, as you will often communicate by phone.
- Strong customer orientation
- Proficiency in Microsoft Office, especially Excel.
What we offer :
- Immediate start
- Attractive salary
- Objective bonuses
- 20% increase for night hours worked between 9 p.m. and 6 a.m.
- Hybrid position depending on autonomy level and KPIs
- 40hour workweek, i.e., 8 hours/day
- 2 days off with flexible shifts and days off
- Work on Tunisian holidays with double pay for public holidays in Tunisia
- Permanent contract / Fixedterm contract with 20 annual leave days
- 4week paid training in M+1
And IT's also :
- A startup spirit supported by a large Group
- Depending on your mission, a possibility to work fully remote wherever you are, hybrid, or in our different offices
- The opportunity to revolutionize mobility with us
- A thorough integration to start off well
- Many opportunities for advancement
- Collaboration with multidisciplinary and international teams
- International projects to enhance your background
- Restaurant vouchers worth 5 dinars per working day
- Group insurance
- Football battles to unwind
- This list is not exhaustive
Psst Here's a tip :
) Apply, preferably, in English
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