Professional Services Mgr, Business Professional Services

il y a 2 semaines

Paris, Île-de-France Amazon Temps plein
Professional Services Mgr, Amazon Business Professional Services

Job ID:
| Amazon EU SARL (Spain Branch) - C16

Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most Customer-centric company.

Since 2015, has started reinventing on behalf of the business customer.

With the launch of Amazon Business in Germany in December 2016, Amazon Business expanded to Europe and is now present in five key European market-segments: The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon through an Amazon Business Account.

We focus on building solutions that enable business customers to rethink current strategies, tools and processes for Purchasing and innovate to be fit for the future.

Our Customers include individual professionals, small businesses and large institutions.

Our business Customers have different needs than Amazon retail/consumer Customers, and we reinvent everything from how we display our selection, price our products and provide the right customer experience to serve this segment.

To support our business growth, we are looking for a Senior / Professional Services Project Manager, fluent in Spanish for a full time (40 hours/week) individual contributor position.

You will work with high potential Customers with the most complex requirements within Amazon Business solutions, helping them achieve their business goals for Procurement, Finance and Digitalisation by utilising Amazon Business.

You will also work closely with internal Amazon Business and Amazon teams to respond to and address Customer needs and requirements, (incl. Sales, Product Management, Category Management, Solutions Architects and Amazon Business Leadership) to drive and prioritize solutions for Amazon Business Customers.

You need to excel at project management, be able to coordinate a large number of stakeholders, influence without authority, plan, organize, and manage all phases of a project (including project scoping, issue handling, risk management, escalation and change management).

You will enjoy problem solving on behalf of Customers, have experience in working with senior stakeholders and a proven track record of meeting and exceeding project / programme goals and customer spend expectations.

The Senior / Professional Services Manager is accountable for the following aspects of each project:

  • Assess current purchasing processes for customers, evaluating opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance
  • Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions
  • Provide timely, clear and concise and complete communications to Customer and Amazon Business Leadership where required
  • Focus on automating service needs for Customers and on more complex engagements, work with Product Management and Technical teams to develop solutions that will increase customer adoption
  • Ensure each launch prepares the Customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend
  • Professional Services Managers manage a portfolio of concurrent business integrations, balancing resources and priorities for demanding customers. A time-bound resource, they work autonomously on a project basis to deliver Amazon Business' most complex, integrated and high potential value Customers. Professional Services Managers then own the project management of that Customer assignment, scoping the based on the Customer's procurement objectives in using Amazon Business, or implementing account requirements informed by Solutions Consulting design. Skilled at problem solving, they recommend, build, test and deliver the best Amazon Business account functionality to support the Customer's goals. Professional Services Managers may secure the services of our Solutions Architects and Partner Management teams to support on technical integrations and support the customer throughout the project build. On account readiness and in preparation for the Customer's Amazon Business account launch, the Professional Services Manager will deploy our internal Training resource to create and deliver launch activities and/or training for the Customer's Admin / Accounts Payable Team and end users, ensuring successful account deployment. Professional Services Managers then track account adoption and performance until satisfied that the solution delivered meets the Customer needs, iterating where required to support Customer's change management needs. Professional Services Managers work with Customers from every industry and vertical and must not just be an expert in the Amazon Business product, but a passionate advocate for our Customers and their experience. Your learnings will be shared with both colleagues and Amazon Business Product teams to improve not only Professional Services offerings, but the wider Amazon Business customer experience.

Your next call is cXML invoice testing with a Customer - working through testing scenarios with the India-based Systems Integrations team, agreeing a go live date.

Amazon Business Professional Services' mission is to accelerate our Customer's success, adoption, and spend.

We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources.

Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent

  • Exceptional Spanish and English
  • Both verbal and written
Knowledge of procurement and source to pay methods at small and medium businesses

  • Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

  • Director of Professional Services

    il y a 2 semaines

    Paris, Île-de-France Aspire Software Temps plein

    Director of Professional Services - Remote - FranceThe Director of Professional Services will serve as a member of the senior leadership team, reporting directly to the Managing Director for one of Aspire Software's operating companies. This leader will support the overall business strategy by creating and running a world-class profitable professional...

  • Conseiller de Vente Nyx Professional Makeup

    il y a 2 semaines

    Paris, Île-de-France NYX Professional Makeup Temps plein

    **Et si vous rejoigniez la Team NYX Professional Makeup ?**Tout droit venu de Los Angeles, NYX Professional Makeup est une véritable révolution dans l'univers du maquillage professionnel Présent en France depuis 2016, la marque développe des produits professionnels, innovants, et accessibles à tous, à travers plus de 20 magasins et un eshop.Rejoindre...

  • Senior Manager, Professional Services

    il y a 2 semaines

    Paris, Île-de-France Palo Alto Networks Temps plein

    Company DescriptionOur company's mission revolves around being the top choice cybersecurity partner, safeguarding our digital way of life. We strive towards a safer and more secure world each day, disrupting the conventional methods with innovation at our core.Job DescriptionYour CareerAs a **Team Manager** of Professional Services Consultants in your...

  • Conseiller de Vente Nyx Professional Makeup

    il y a 2 semaines

    Paris 02 Bourse, Île-de-France NYX Professional Makeup Temps plein

    **Et si vous rejoigniez la Team NYX Professional Makeup ?**Tout droit venu de Los Angeles, NYX Professional Makeup est une véritable révolution dans l'univers du maquillage professionnel Présent en France depuis 2016, la marque développe des produits professionnels, innovants, et accessibles à tous, à travers plus de 20 magasins et un eshop.Rejoindre...

  • Professional Services Project Manager

    il y a 2 semaines

    Paris, Île-de-France 83zero Temps plein

    This is a fantastic opportunity to join a market leader within cyber security market. We are looking for a French speaking Senior Professional Services Project Manager to join on a fully remote, 12-month contract. The Professional Services Project Manager will lead services projects as part of the delivery cycle, including handling all deployment resources...

  • Junior Professional Services Manager

    il y a 2 semaines

    Paris, Île-de-France ELCA Group Temps plein

    SECUTIX is the market leader in advanced digital solutions for the events industry. Offering a seamlessly integrated and open cloud platform, SECUTIX gives organizations complete control and a suite of tools to help better understand and digitally engage with audiences, monetize products and services, secure operations and take audience experiences to the...

  • Professional Services Project Manager

    il y a 1 jour

    Paris, Ile-de-France 83zero Temps plein

    This is a fantastic opportunity to join a market leader within cyber security market. We are looking for a French speaking Senior Professional Services Project Manager to join on a fully remote, 12-month contract.The Professional Services Project Manager will lead services projects as part of the delivery cycle, including handling all deployment resources...

  • Acheteur Professional Services, Marketing

    il y a 2 semaines

    Paris, Île-de-France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    **Vos missions au quotidien **:Vous souhaitez évoluer au sein d'une direction innovante, reconnue pour sa performance et son engagement responsable ? Vous êtes un vrai team player engagé ?Rejoignez notre équipe en charge des catégories d'achats Professional services, Marketing & Communication. Vous serez principalement en charge des catégories liées...

  • Senior Business Consultant

    il y a 1 jour

    Paris, Ile-de-France AODocs Temps plein

    We are a software as a service company, and our content service platform AODocs is used by 500 customers, including large enterprises like Equifax, Solvay or Air Liquide to manage their business critical documents. AODocs ensures that information is easily accessible by the people who need it, while being protected against unauthorized content and human...

  • Senior Professional Services Security Consultant

    il y a 2 semaines

    Paris, Île-de-France Splunk Inc. Temps plein

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". Senior Splunk Certified Professional Services Security...

  • Prácticas y Pasantías Profesionales

    il y a 2 semaines

    Paris, Île-de-France NCQ Technologies Temps plein

    Te brindamos la oportunidad de realizar tu Práctica Profesional y/o Pasantías Profesional con nosotros. Ya sea para requisitos de Universidades o bien para ganar experiência profesional. No dudes en darnos la oportunidad de conocertePara prácticas profesionales universitarias, solicitamos que nos envíes la información de tu fecha de inicio, fecha...

  • Alternance – Acheteur Junior Professional Services

    il y a 4 semaines

    Paris, Île-de-France Axa Temps plein

    Référence de l'offre230004I7Type de contratAlternanceNiveau d'expérienceEtudiantsSociété du groupeAXA Group OperationsFamille métierAchatsLocalisationPARIS, ParisVotre rôle et vos missionsVOTRE FUTUR TERRAIN D'EXPRESSIONLa raison d'être d'AXA est d'« Agir pour le progrès humain en protégeant ce qui compte ». La protection a toujours été au...

  • Alternance – Acheteur Junior Professional Services

    Il y a 2 mois

    Paris, Île-de-France Axa Temps plein

    Référence de l'offre230004I7Type de contratAlternanceNiveau d'expérienceEtudiantsSociété du groupeAXA Group OperationsFamille métierAchatsLocalisationPARIS, ParisVotre rôle et vos missionsVOTRE FUTUR TERRAIN D'EXPRESSIONLa raison d'être d'AXA est d'« Agir pour le progrès humain en protégeant ce qui compte ». La protection a toujours été au...

  • Lead Buyer Professional Services

    il y a 2 semaines

    Paris, Île-de-France Eramet Temps plein

    Rejoignez Eramet en tant que Lead Buyer Professional Services H /F et participez activement à l'évolution de nos stratégies d'achat. Vous aurez pour mission de développer, d'animer et d'optimiser la gestion de votre portefeuille. Votre rôle consistera à négocier et à administrer les contrats de la catégorie pour le Groupe, tout en respectant nos...

  • Professional Services Business development lead

    il y a 2 semaines

    Paris, Île-de-France Edwards Ltd. Temps plein

    Committed to safe and sustainable innovation, our Field and Onsite Service teams work alongside our customers, to install, commission, maintain and troubleshoot our Products, enabling technology for everyone across the planet. The most important characteristic of our Team Leader is the ability to role model and to successfully lead the team to deliver the...

  • Senior Splunk Certified Professional Services Security Consultant

    il y a 2 semaines

    Paris, Île-de-France Splunk Inc Temps plein

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Alternance - Acheteur Junior Professional Services & Marketing H/F

    il y a 2 semaines

    Paris 01 Louvre, Île-de-France Axa group operations Temps plein

    VOTRE FUTUR TERRAIN D'EXPRESSIONLa raison d'être d'AXA est d'« Agir pour le progrès humain en protégeant ce qui compte ». La protection a toujours été au coeur de nos activités, en aidant les individus, les entreprises et les sociétés à prospérer. Et AXA a toujours été un leader, un innovateur, une société entrepreneuriale, favorisant le...

  • Product manager Digital Services

    il y a 2 semaines

    Paris, Île-de-France Orange Business Services Temps plein

    about the role Orange Business au travers de Digital Services est désormais identifié par les analystes comme un des leaders parmi les fournisseurs de services autour du cloud en France et en Europe. Notre stratégie porte sur le développement de nos infrastructures cloud basées sur nos propres datacenters en mettant en avant nos différenciants...

  • Manager, Professional Services

    il y a 2 semaines

    Paris, Île-de-France Cority Temps plein

    Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most...

  • Opportunities for Restructuring professionals

    il y a 4 semaines

    Paris, Île-de-France Alvarez and Marsal Temps plein

    Description Opportunities for Restructuring professionals (FOR) All levelsAlvarez & MarsalParisAlvarez & Marsal (A&M) is a global multibillion consulting firm, 9,000+ staff and almost 82 offices around the globe. We offer a broad range of professional services including Financial & Operational Restructuring, Debt Advisory, Transaction Advisory, Performance...