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Salesforce Business Analyst
Il y a 2 mois
Position: Salesforce Business Analyst for a Telecoms Client
Location: Paris (Hybrid)
Contract Duration: 6 months
TechOhana is currently hiring a talented Salesforce Business Analyst for a 6-month contract to assist with the implementation and optimization of Salesforce for an exciting client in the telecommunications industry.
Key Responsibilities:
- Gather, document, and analyse business requirements, processes, and objectives.
- Collaborate with stakeholders to identify and prioritize system improvement opportunities.
- Align business processes with Salesforce capabilities through analysis and mapping.
- Create and maintain comprehensive project documentation, including workflows, user stories, and test plans.
- Configure Salesforce to meet business needs and conduct system testing.
- Provide training and support to end-users.
- Develop reports and dashboards to track key performance indicators.
- Maintain data quality and integrity within the Salesforce platform.
Qualifications:
- At least 5 years of experience as a Salesforce Business Analyst.
- Bachelor’s degree in Business, Information Technology, or a related field.
- Strong proficiency in Salesforce administration and configuration.
- Excellent analytical, problem-solving, and communication skills.
- Effective stakeholder management abilities.
- Salesforce certifications are a bonus.
