Strategic Accounts CS Lead — Data Center Growth

Data4 in Marcoussis is seeking a Customer Success Manager to ensure satisfaction, retention and growth across the client lifecycle within our data center operations. You will own onboarding, coordinate across internal teams, manage KPIs and reports, handle escalations, and support audits while maintaining strong communication in English and French.The role...

ABOUT THE ROLEEnsure customer satisfaction, retention, and growth by delivering proactive, high-value, and personalized support throughout the customer lifecycle within our data centers.The Customer Success Manager (CSM) is the primary point of contact for the client for all types of requests. They represent Data4 during the Operations/Run phase, which...

DATA4'S MISSION DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe. DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our...

Responsibilities Ensure customer satisfaction, retention, and growth by delivering proactive, high‑value, and personalized support throughout the customer lifecycle within our data centers. Serve as the primary point of contact for the client for all types of requests. Represent DATA4 during the Operations/Run phase, which begins after contract signature...

DATA4'S MISSION DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe. DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our...

DATA4's MissionDATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers' digital growth in Europe. DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our...

DATA4'S MISSIONDATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe.DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our...

Department: Technical Sales -Sales Position type: Permanent Location: Marcoussis -France Travel required: Occasional 20% deplacement across DATA4'S MISSION DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in...

DATA4'S MISSION DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe. DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our...