IT Product Manager

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INTERPOL is the world’s largest international police organization, with 196 Member Countries. Created in 1923, it facilitates cross-border police co-operation, and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime.

INTERPOL’s recruitment process is merit-based hence all hiring decisions are made considering the applicant’s qualifications and the needs of the Organization.

Job Title:IT Product Manager
Reporting To: Chief Product Officer
Location: Lyon
Type of contract: Fixed-term Contract
Duration (in months): 36.00
Grade: 4
Number of post: 1
Level of Security screening: Enhanced
Deadline for application: 1 December 2026

Conditions applying for all candidates

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/test.

* Subsequent extension to this post will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

* This position is financed by a third‑party, external to the Organization with funding provided by the donor. Although there is a commitment from the donor, the appointment may be terminated prior to indicate official end date of project, should the external funding for this position no longer be available. This position also carries, in principle, no expectation of renewal. Any potential subsequent extension will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

OR.* This position has a temporary nature and carries, in principle, no expectation of renewal. Any potential subsequent extension will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately xx weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly, in case they are short-listed.

Selected candidates will be expected to report for duty approximately two to three months after receiving an offer of employment at the latest.

This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address Organization's similar staffing needs in the future.

SUMMARY OF THE ASSIGNED DUTIES, INCLUDING GOALS AND OBJECTIVES OF THE POST

The IT Product Manager is responsible for the end-to-end lifecycle and value delivery of specific digital products within a Tribe.

Operating within an autonomous Product Squad, the incumbent owns the product vision, roadmap, and backlog of a product portfolio, serving as the bridge between business strategy and technical execution. The IT Product Manager ensures the product delivers continuous, measurable operational impact by leveraging shared Platform Engineering capabilities, and actively pushing AI and Data integration to enhance INTERPOL’s capabilities.

PRINCIPAL DUTIES AND ACTIVITIES

DUTY 1: Product strategy and ROADMAP

• Define and communicate a clear product vision and strategy aligned with the Tribe’s objectives and INTERPOL’s IT Strategic Framework for their product portfolio.
• Translate high-level business goals into a concrete Product Roadmap.
• Conduct continuous discovery (user research, data analysis) to identify user needs and validate hypotheses before build.
• Prioritize features based on business value, ROI, and operational urgency, ensuring the team builds "the right thing."
• Act as the primary Product Owner for the Squad: create, maintain, and prioritize the Product Backlog.
• Draft clear, actionable User Stories with defined Acceptance Criteria.
• Collaborate daily with the Squad (Developers, DevOps and Platform Engineers, Solution Architects, Scrum Master…) to ensure roadmap feasibility, align business requirements and make rapid trade‑off decisions.
• Participate actively in Agile rituals, ensuring a consistent flow of delivery.

DUTY 3: Operational Health & Support (Lifecycle Management)

• Define and follow Service Level Agreements (SLAs) and KPIs (e.g., uptime, response time) to ensure the product meets business requirements.
• Prioritize technical debt and maintenance alongside new features in the backlog to ensure long-term stability ("You build it, you run it" philosophy).
• Analyze support tickets and user feedback to identify recurring issues and drive permanent fixes.

DUTY 4: Product Value Tracking & Economics

• Define, measure, and continu