Senior CS Leader: Strategy, Adoption

Il y a 3 jours

Paris, Île-de-France Kong Temps plein 90 000 € - 120 000 € Contrat

Kong in Paris is seeking a Staff Customer Success Manager to define excellence in our post-sales practice and drive adoption, expansion, and risk mitigation. You will blend technical know-how with an executive mindset to deliver measurable business value for our customers.

You will lead strategic CS initiatives, map stakeholders across complex organizations, and use analytics tools to monitor health, forecast renewals, and articulate the Kong platform's unique value to clients.