Incident & Knowledge Manager — ITIL Optimizer

Description de l'entrepriseEt si vous choisissiez plus qu’un simple job ?HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissent mutuellement. Ses équipes assurent le support utilisateur, le support...

Join Essendi's (formerly AccorInvest) BD&T (Business Digitalization & Technology) Department. Come learn, grow, and develop with us!WHAT WILL YOUR ROLE BEWithin the BD&T (Business Digitalization & Technology) Group and reporting to the Applications Run and Data Management function, the Service Delivery Manager is accountable for ensuring reliable and...

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...

Created in 2017, The Independents is an entrepreneur-driven community of industry-leading experts, delivering global, connected solutions for luxury, fashion and lifestyle businesses to become culture brands. The Independents brings together a unique, future-fit ecosystem of services for ambitious businesses who seek to impact global culture around 3 key...

OverviewAs a Datacenter Operations Manager, you will lead the day-to-day operations of a critical datacenter environment, ensuring the highest standards of reliability, availability, safety, and operational excellence. You will oversee teams responsible for infrastructure operations, maintenance, and service delivery while driving continuous improvement...

OverviewAs a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level...

Position: Operation Support Engineer – Telecom ServiceResponsibilitiesProvide Level 2 and Level 3 production support across the entire SDLC lifecycle.Handle Incident Management, Problem Management, change management, and release management within ITIL framework.Use and maintain tools such as Jira, Confluence, SharePoint, GitLab, CI/CD pipelines, SonarQube,...

Role – Principal Consultant/Integration Consultant - GoAnywhere MFT & MuleSoft Technology – GoAnywhere MFT and MuleSoftLocation – Paris, France Job Description:Required:•    Rich experience in GoAnywhere•    Strong experience Administration, development and supporting GoAnywhere MFT environments.•    Knowledge of: o    Projects...

About Air AppsAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal, in 2018—and now with...