Senior Data Center Maintenance Manager

Qui sommes nous?

Equinix est l’entreprise mondiale d’infrastructures numériques®, qui raccourcit le chemin vers la connectivité afin de permettre les innovations qui enrichissent notre travail, notre vie et notre planète.

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Job Summary

Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates. Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect. Accountable for department budget which has a broad impact on the business segment.

Responsibilities

• Manages experienced level professionals and/or may be responsible for subordinate managers
• Manages team to work safely, effectively and with high regard to human error avoidance
• Manages personnel details including salaries, positioning, hire/fire, reviews, coaching, and development
• Leads in project management and incident resolution
• Plans, coordinates, approves budgets, and implements resources to complete projects and maintenance within the data centers
• Overall site and/or multi-site capacity management
• Manages the team to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements
• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Approves all (MOP) Maintenance Operation Protocol scripts and permits
• Participates as part of the new facility/infrastructure design team
• Communicates and coordinates activities and on-site staff during a complex or severe customer-impacting incident
• Drives root cause analysis and provides a clear direction
• Drives approval for incident resolution

Qualifications

• Proven years of related experience or equivalent work experience
• Bachelor’s degree or equivalent work experience
• Bac+2 to +5 in a technical field (electronics, HVAC, fire safety, physical security, building management)
• Confirmed experience in similar functions, ideally in a similar environment of sensitive facility operations
• Very good written and oral English, capable of managing crisis communication with all internal and external stakeholders and drafting detailed incident reports
• Attention to detail, rigor, ability to communicate with third parties and internal clients, sense of responsibility and customer service

Equal Employment Opportunity Statement

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.