Sales Support

From yacht sales, yacht purchase and new construction to yacht charter, charter management and crew placement, Northrop & Johnson is a full-service yacht brokerage. Our expert team of sales brokers, charter brokers, charter managers, crew placement and staff are dedicated to fulfilling all of your yachting desires and demands. Northrop & Johnson has offices strategically placed in yachting hubs around the world, including the Americas, Europe, Asia and Australia, ensuring access wherever you cruise. Since 1949, Northrop & Johnson has offered an elevated level of service and has built a reputation of honesty and integrity that still stands today.

Position Summary

We are looking for an organized and detail-oriented Sales Support to join the team in Monaco or Antibes, France.

In this position, you will be working closely with the Sales Support Manager to manage the assistance to the Sales Brokers throughout the whole sales process, from the yacht promotion to the sale completion.

The role will comprise three key functions:

• Provide sales broker support in Antibes and Monaco, as needed.
• Oversee the closing process for yacht sales.
• Provide market intelligence and insight for client presentations.
• Work in conjunction with the Sales Support Manager and the Commercial Director.
• Provide day-to-day assistance to the Sales Brokers in Antibes and Monaco, as needed.
• Work with the Commercial Director to handle closing procedures for the Sales Brokers in Antibes and Monaco, as needed.
• Prepare and organise all administrative documentation related to sales or purchases, including due diligence reports, procedures and files.
• Produce periodic reports on central agency activities to assist Sales Brokers in reporting to their clients.
• Liaise with the Intelligence Team to source and provide market data and intelligence for client presentations.
• Keep management informed by reviewing and summarising relevant information.
• Coordinate advertising requests and proofread print advertisements.
• Attend yacht shows and open days and assist with the preparation of relevant documentation for each yacht displayed, as needed.
• Ensure timely responses to emails.
• Handle any other reasonable work-related tasks requested by the team and assist with travel arrangements, as needed.

Accountabilities

• Manage and follow all detailed procedures and documentation related to the sales process for large yachts, including Letters of Intent, Memoranda of Agreement and contract signing for central agency and sales transactions, as well as gathering documents to comply with due diligence requirements.
• Ensure that client and prospect data is kept up to date in the CRM system.
• Follow company procedures relating to incoming enquiries.

Essential skills & Experience

• Extensive experience in the yachting industry is essential - 5 years minimum.
• Experience in yacht sales closings is essential.
• Good knowledge of the legal and financial aspects of large yacht sales.
• Understanding of matters relating to flag states and classification societies.
• Experience working with UHNW clients.
• Language skills: bilingual ability is a plus.
• Computer skills: Microsoft Word, Excel, Outlook, Adobe applications, basic Photoshop, PDF, Dynamics 365 CRM and the Internet.
• A Bachelor’s degree is preferred.
• Excellent grammar and typing skills are essential.

Attributes

• Ability to work on one’s own initiative.
• Ability to think ahead and anticipate needs before they arise.
• Excellent organisational skills.
• Attention to detail and deadlines.
• Strong written, verbal and presentation skills.
• Self-motivated and driven.
• Ability to work well in a fast-paced environment.
• Ability to follow precise procedures.
• Well-presented and business-like.
• Ability to maintain a high level of confidentiality at all times.
• Ability to work for different people simultaneously, prioritise and multitask.
• Ease in interacting with people and working as part of a team.
• Flexibility and availability when working at yacht shows and company events.