Senior AI Support Engineer: Scale AI Ops

Il y a 2 jours

Paris, Nouvelle-Aquitaine, France Dust Temps plein 120 000 € - 180 000 € Contrat

Dust is hiring for a Senior AI Support Engineer in Paris, focused on building AI-powered systems that scale Dust support for enterprise customers. You will design agents for classification, auto-acknowledgement, response drafting, routing, and escalation with a strong emphasis on user experience and measurable impact.

You will work closely with engineers and product teams to reduce escalations, improve prompts and knowledge sources, and ensure high-quality customer outcomes.