Aviation Customer Success

Il y a 3 jours

Le TremblaysurMauldre, Île-de-France Textron Temps plein 70 000 € - 100 000 € Contrat

Textron Aviation is seeking a Customer Service Manager to serve as the primary contact for customers, coordinating with the Service Center Team and the Technical Service Manager to ensure overall satisfaction.

The role focuses on coordinating with customers, translating service needs into actions, and guiding the service process from arrival to post-delivery follow-up, including upsell opportunities and pro forma invoicing discussions.