CDD- Business Management Execution
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At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.
When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.
Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.
Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.
YOUR ROLE
The Business Manager will act as a key coordinator and business partner for division service support activities, ensuring that backlog and service support are managed efficiently in line with business priorities and division expectations
- Analysis and monitoring of business activity (forecasting, booking/billing analysis, and action plan for order intake) for Key Accounts or Distribution. Follow-up of order intake and order cancellations.
- Improvement of the delivery plan in line with customer expectations. Coordination with the planning team to develop the best possible delivery plan.
- Management of commercial requests related to Key Accounts or Distribution. Direct contact with customers, sales teams, and regional marketing teams.
- Crisis management. Strong responsiveness is required to address internal and external requests regarding delivery plan improvements, qualification plan changes, or product changes. Able to propose alternative solutions for the customer when needed.
- Management of customer line stops. Commitment to provide customers with accurate and reliable delivery plans.
- Inventory management – analysis of resale in distribution and identification of order intake opportunities.
- Meetings or video conferences with the customer or distributor, as well as with sales and regional commercial marketing departments.
YOUR SKILLS & EXPERIENCES
- Communication skills
- Teamwork
- Autonomy
- Professional level of English
- Customer service oriented
- English business proficiency
YOUR ROLE
The Business Manager will act as a key coordinator and business partner for division service support activities, ensuring that backlog and service support are managed efficiently in line with business priorities and division expectations
- Analysis and monitoring of business activity (forecasting, booking/billing analysis, and action plan for order intake) for Key Accounts or Distribution. Follow-up of order intake and order cancellations.
- Improvement of the delivery plan in line with customer expectations. Coordination with the planning team to develop the best possible delivery plan.
- Management of commercial requests related to Key Accounts or Distribution. Direct contact with customers, sales teams, and regional marketing teams.
- Crisis management. Strong responsiveness is required to address internal and external requests regarding delivery plan improvements, qualification plan changes, or product changes. Able to propose alternative solutions for the customer when needed.
- Management of customer line stops. Commitment to provide customers with accurate and reliable delivery plans.
- Inventory management – analysis of resale in distribution and identification of order intake opportunities.
- Meetings or video conferences with the customer or distributor, as well as with sales and regional commercial marketing departments.
YOUR SKILLS & EXPERIENCES
- Communication skills
- Teamwork
- Autonomy
- Professional level of English
- Customer service oriented
- English business proficiency
VOTRE RÔLE
Le Responsable commercial jouera un rôle clé de coordinateur et de partenaire commercial pour les activités d’assistance de la division, en veillant à ce que le carnet de commandes et l’assistance soient gérés efficacement, conformément aux priorités de l’entreprise et aux attentes de la division.
- Analyse et suivi de l’activité commerciale (prévisions, analyse des commandes et de la facturation, et plan d’action pour l’acquisition de commandes) pour les grands comptes ou la distribution. Suivi des commandes enregistrées et des annulations de commandes.
- Amélioration du plan de livraison conformément aux attentes des clients. Coordination avec l’équipe de planification afin d’élaborer le meilleur plan de livraison possible.
- Gestion des dem