Body Shop Manager

Based in St. Maarten | Regional Responsibility – St. Maarten & Martinique

We are looking for an experienced and hands-on Body Shop Manager to lead the transformation and growth of our collision repair operations across St. Maarten and Martinique. You will lead everything from production flow and technician performance to parts, materials, quality control, customer satisfaction, and P&L performance. Main responsibilities may include:

• Oversee the complete repair journey, from estimating and parts ordering through production, quality control, and final delivery.
• Establish production schedules, conduct daily shop-floor walkthroughs, identify bottlenecks, and ensure teams remain focused on cycle time and productivity.
• Recruit, hire, train, develop, motivate, and retain a high-performing team of technicians, painters, estimators, and support staff.
• Take full ownership of revenue, labor and parts gross profit, operating expenses, budgets, and overall financial performance.
• Analyze capacity, staffing, parts availability, workflow, and productivity to continuously improve efficiency and reduce cycle times.
• Establish rigorous quality-control standards, oversee final inspections, resolve customer concerns, and drive strong CSI performance.
• Manage paint, parts, materials, and consumables while implementing effective waste-reduction and cost-per-repair-order controls.
• Maintain a safe, professional, and compliant working environment through regular inspections, training, and equipment maintenance.
• Maintain consistent operational standards between St. Maarten and Martinique through regular travel, performance reviews, coaching, and hands-on operational support.
• Build the structure, processes, culture, and talent required to bring both locations to a world-class level of collision repair performance.