Senior Customer Operations Architect

Il y a 2 jours

Paris, Île-de-France Shine Temps plein 90 000 € - 130 000 €/an

Shine is seeking a Senior Customer Operations Manager to shape our end-to-end customer service stack and processes. You will design and configure systems hands-on and drive AI-enabled automation in a European fintech environment.

The role is based in Paris or other major European hubs (Amsterdam, Berlin, Copenhagen) with two remote days per week, offering real ownership and cross-functional impact across global Support teams.