Enterprise CX Lead

Il y a 5 jours

Bordeaux, Nouvelle-Aquitaine, France Talkdesk2 Temps plein 90 000 € - 130 000 € Contrat

Talkdesk seeks a Senior CX Manager to act as a strategic partner for our largest enterprise customers, leading onboarding, platform optimization, and multi‑product deployments to drive measurable ROI. This role bridges customer stakeholders and internal teams to ensure alignment on goals and successful product utilization.

You will own end-to-end delivery, manage executive relationships, conduct reviews, and champion data‑driven value realization while coordinating cross‑functional teams to