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06100 Placements24 full-time
Hoy
full-time
About the Role
We are seeking a proactive and results-driven Livestream Operations Manager / Head of Livestream to oversee and manage our livestream team. The successful candidate will be responsible for planning, coordinating, and optimizing livestream operations, managing livestream hosts, and driving sales performance through engaging livestream sessions across various e-commerce platforms.
Job Responsibilities
Team Management
- Lead, supervise, and support livestream hosts and livestream operations team members.
- Recruit, onboard, and train new livestream hosts.
- Monitor host performance and provide coaching to improve presentation, engagement, and sales conversion.
- Prepare work schedules and livestream rosters.
Livestream Operations
- Plan and coordinate daily livestream activities across platforms such as TikTok Shop, Shopee Live, Facebook Live, and other relevant channels.
- Develop and implement livestream SOPs and best practices.
- Ensure smooth livestream execution, including product preparation, promotional activities, and technical setup.
- Troubleshoot operational issues during livestream sessions.
Sales & Performance Management
- Monitor livestream KPIs including GMV, sales conversion rate, viewer engagement, and traffic performance.
- Analyze livestream data and prepare performance reports.
- Propose and implement strategies to improve sales results and audience engagement.
Content & Campaign Planning
- Plan livestream themes, promotional activities, and product showcases.
- Identify market trends and competitors' livestream strategies.
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