Ingeniero de Procesos Senior – Hidrocarburos Remoto

Job Responsibilities: Manage the Group's IT operations, infrastructure, and technology services.Formulate and implement IT strategies that support business objectives.Oversee IT systems, networks, cybersecurity, data protection, and infrastructure.Enhance system performance through automation, digital transformation, and process improvements.Manage IT projects, system deployments, and technology upgrades.Evaluate and implement technology solutions to enhance operational efficiency.Oversee IT budgets, vendor relationships, and external technology partnerships.Develop IT policies, security controls, and business continuity frameworks.Guide, mentor, and develop the IT team to strengthen overall capabilities.Collaborate with department heads and senior management to deliver IT solutions aligned with business needs.RequirementsRequirements: Bachelor’s degree in information technology, Computer Science, or a related field.At least 8 years of IT experience, including 3 years in a managerial or leadership role.Strong understanding of IT infrastructure, systems, cybersecurity, and IT operations.Demonstrated ability to oversee IT projects, vendor relationships, and budgets.Excellent leadership, communication, and problem-solving abilities.Strong business acumen with the ability to align technology solutions with business objectives.Experience managing IT operations across multiple sites or outlets will be an added advantage.

Ofrecemos

Customer Success Specialist - Fully Remote | Upto $50K/yr

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $35,000–$50,000
Location: Remote
Commitment: Substantial overlap with Pacific Time (PT/PST)

Role Responsibilities

• Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
• Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior.
• Triage with sound judgment. Escalate true engineering issues and resolve others via configuration, prompt refinement, or clear user guidance.
• Surface systemic patterns and product risks to engineering and product leadership.
• Create clear documentation and runbooks to reduce repeat issues and improve resolution speed.
• Communicate with precision, professionalism, and empathy.

Qualifications

Must-Have

• Ability to debug web applications.
• Degree in Computer Science, Software Engineering , or a related technical field from a top-tier institution or prior experience at a high-growth technology startup.
• Experience building modern web applications (React , Node , Flask , Next.js , etc.).
• 2–5 years of experience supporting customers on such web applications.
• Comfortable with AI systems . Experience with LLMs , agents, or generative models.
• Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents).
• Ability to understand model outputs, failure modes, hallucinations, and feedback loops.

Preferred

• Familiarity with how modern AI APIs work (OpenAI , Anthropic , etc.) or how agent frameworks (LangChain , AutoGPT , etc.) function.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume

Resources & Support

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PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larr