Senior Sales Engineer

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

As a Sales Engineer you will work alongside theFrenchSales force by supporting the sales cycle from a technical perspective.

You will be responsible for identifying the technical requirements within an opportunity, matching them to Sophos solutions (secure the technical recommendation from the Technical Buyer), and supporting the sale by positioning and demonstrating differences.

You will provide product trials and evaluations to Sophos partners, new and existing customers in addition to providing technical training.You will be able to take and explain complicated technical solutions and pitch them at the required level of your audience with your end goal being to convince them to buy, resell or recommend Sophos solutions.

What You Will Do:

• Serve as trusted advisors and technical lead on Sophos products and services opportunities.
• Evangelize Sophos by conducting trainings and speaking at Sophos events or industry groups.
• Work with all sales and account teams to provide support via remote engagements, product demonstrations, and answers to technical questions about our service offerings and threat intelligence
• Proactively manage and deliver technical information to customers and partners while building andmaintainingkey technical relationships.
• Work closely with product management and Sophos Labs to provide customer and partner feedback on features and product direction.
• Review sales opportunities passed from any of the sales teams, understanding the size, value, and technical complexity.
• Plan and prepare presentations to deliver the technical element of the sales, in conjunction with the salesperson owning theopportunity.Understand the composition of the audience and adapt the standard template presentation to meet their needs.
• Conduct technical demonstrations when required by the customer, using the standard demonstration software and tools.
• Own andmaintainthe demonstration software and tools, ensuring demos are up-to-date and demos available for new products as they are released.
• Provide presale technicalexpertiseto Sales teams, focuses on our most valuable partners and accounts.
• Assume technical ownership of opportunities for assigned prospective and existing accounts.
• Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommendappropriate solutions.
• Develop strong relationships with key buyers and influencers in customers andleveragethese during the sales process.
• Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
• Provides field-based support for events and face-to-face time with prospects and customers.
• Provide feedback to product teams and directly influence global product roadmaps and feature enhancements.
• Maintain up-to-date knowledge of industry, technical and competitive landscape.
• Own and project management fortechnical evaluations by working with prospects throughproof of concepttesting and implementation with the goal of a strong recommendation topurchaseSophos products.
• Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff
• Work closely with sales, marketingteams&supportteams

What You Will Bring:

Skills & Experience:

Essential:

• Minimum of8years of experienceproviding software technical support to channel