IT Project Leader

The IT Project Leader – Customer Solutions & Projects leads the IT projects delivered to Freight Forwarding customers: customer onboarding, EDI / API integrations, visibility and customer-specific solutions. Reporting to the Manager Customer Projects, he/she owns delivery end to end, from requirement gathering with the customer and business teams to go-live and handover to IT Operations, making sure projects are delivered on time, within scope and budget, and at the expected quality level.

Main Activities

• Lead the planning, execution and delivery of customer IT projects, from kick-off to go-live.
• Build and maintain project plans, timelines and budgets, in line with GEODIS project methodology and standards.
• Gather and challenge requirements with the customer, Sales / BD and Operations, and translate them into clear IT specifications.
• Coordinate the project team (developers, EDI analysts, solution experts, vendors) across geographies and time zones.
• Identify project risks, define mitigation plans, solve issues and escalated to management when needed.
• Ensure deliverables meet quality standards and project specifications (test strategy, customer UAT, go / no-go).
• Prepare and present project status reports (milestones, KPIs, budget, risks) to management and stakeholders.
• Maintain complete project documentation for future reference and audit purposes.
• Secure the handover to IT Operations (Move-to-BAU) with the right level of documentation and knowledge transfer.
• Use EDI knowledge to support data exchange design (message flows, mapping) and help create and maintain data dictionaries.

Success Metrics

• Projects delivered on time and within budget.
• Customer and stakeholder satisfaction.
• Quality of deliverables (defects at go-live, rework, incidents during hypercare).
• Smooth handover to IT Operations.

Applicant's profile

Skills

IT project management (planning, budget, risks, reporting)

Knowledge of Transport / Freight Forwarding IT applications and customer integrations (EDI, API)

Ability to translate customer requirements into IT solutions

Abilities

• Leadership of project teams across countries and time zones
• Clear communication with customers, Sales/BD, Operations and IT
• Organisation, prioritisation, multi-project management
• Rigor, quality mindset and continuous improvement
• Fluent English (written and spoken)

Education

Master's degree (Bac+5) in IT, Computer Science, Supply Chain or related field

Experience

5 to 8 years' experience in IT project management, ideally on customer projects in Supply Chain / Logistics / Freight Forwarding

Plus

EDI knowledge (EDIFACT, X12, XML / API) and data mapping; Agile / Scrum or PM certification (PMP, Prince2)

Behavioural capabilities

• Leadership: direct and motivate project team members, often without hierarchical authority, and foster a collaborative, results-oriented environment.
• Customer orientation: build trust with customers and internal stakeholders, and keep everyone aligned through regular and clear communication.
• Ownership and proactivity: anticipate issues, take decisions and escalation at the right time.
• Rigor and quality mindset: respect standards, document, and look for continuous improvement.
• Ability to manage several projects in parallel and prioritise in a fast-paced environment.
• Adaptability and team spirit in an international, multicultural organisation.

Working time (%)

100

Minimum level of education required

MASTER'S DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue.GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.