Data Center Operations Technician
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We are hiring a Datacenter Ops Technician to support hardware, IT systems, and cabling operations across company and customer data centers. The ideal candidate is detail-oriented, technically curious, and eager to grow in data center infrastructure and operations.
Key Responsibilities
- Install, stage, and power up/down servers, racks, hard drives, and switches.
- Perform basic hardware diagnostics and troubleshooting to identify issues quickly.
- Handle tickets in line with SLAs/KPIs and escalate incidents when necessary.
- Follow safety protocols, daily briefings, and operational checklists.
- Maintain a clean, organized data center environment and ensure proper documentation (SOPs, KB articles, logs).
- Collaborate with technicians and internal teams to support smooth operations.
What We’re Looking For
- Minimum 2+ years of Experience in server hardware, system components, and failure types within a Datacenter Environment.
- Familiarity with diagnostic tools, firmware updates, or imaging processes.
- Should be able to communicate in English.
- Experience with Linux/Windows environments; scripting skills are a plus.
- Knowledge of virtual machines, PXE, or data center tools is an advantage.
- Certifications like CompTIA A+, Server+, or equivalent training preferred.
- Ability to lift up to 50 lbs, climb ladders, stand/walk for long periods, and follow safety procedures.
- Strong teamwork attitude with the ability to work independently when required.
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