Finance Order-to-Cash and Sales Administration Coordinator F/H

Il y a 3 jours

Paris, Nouvelle-Aquitaine, France Escp Business School Temps plein 60 000 € - 75 000 € Contrat

Within the Finance Department, reporting to the Head of Student Financial Services & Sales Administration, you will be the operational lead for the Initial Education (Acad) Order-to-Cash cycle across all ESCP campuses. You will also coordinate the work of the dedicated Sales Administration team.

From lead follow-up and contracting through to payment, you will ensure data reliability, billing quality and an exemplary financial experience for more than 11,000 students. You will also act as a business partner to campus management and Programme teams, monitoring and supporting sales growth.

Why join us

  • A key, visible role at the intersection of Finance, Programmes, Admissions and Information Systems
  • A strong opportunity to apply your data and automation skills (advanced Excel, VBA, Python, AI agents, etc.)
  • A department undergoing significant transformation, where you will lead improvement projects that serve students
  • An international, demanding and supportive environment serving a brand of excellence

Your responsibilities

1- Billing and financial monitoring

  • Prepare and review pre-billing and billing for all programmes and campuses
  • Ensure data quality at every stage, from contract to payment
  • Monitor customer accounts and perform consistency checks with accounting (GIE)
  • Analyse and resolve discrepancies involving invoices, payments, due dates, allocations and balances
  • Support collections activities, including receivables, disputes and special situations

2- Coordination of the Initial Education Sales Administration team

  • Coordinate the Sales Administration team’s activities (contracting and collections)
  • Act as the interface with Programmes, Admissions, Accounting and the GIE
  • Manage priorities and deadlines in line with the academic calendar
  • Ensure consistent service quality, with responses to students within 48 hours
  • Serve as the first escalation point for complex situations involving students, families and Programmes

3- Continuous improvement and automation

  • Identify pain points, error risks and improvement opportunities
  • Simplify, standardise and automate processes
  • Lead local projects, from requirements gathering and specifications through testing and deployment
  • Update procedures and operating instructions in collaboration with IT, Data and Finance business project management

4- Reporting and business partnering

  • Report on admissions to campus management
  • Monitor revenue (actuals, budget and forecasts) with Management Control
  • Analyse results and recommend corrective actions to business departments
  • Design dashboards covering activity, performance and the student experience