Banking Operations Team Lead — Data-Driven, People‑First

Il y a 3 jours

Paris, Nouvelle-Aquitaine, France Swan Temps plein 65 000 € - 90 000 € Contrat

Swan is seeking a Banking Operations Supervisor to join the Customer Experience team in Paris. You will oversee the day-to-day Banking Operations, escalate complex cases, and develop specialists to deliver reliable service to partners and end customers.

You combine hands-on operational know-how with people leadership, using data to spot trends and drive improvements. You will coordinate capacity, monitor KPIs, and collaborate with cross-functional teams to address issues and uphold compliance.